Tim Hortons — Restaurant in Sicamous

On June 09 around 3 pm at Sicamous, BC location on the highway 1 we placed a big order of $40. In which we ordered crossiant with chipotle sauce and hash brown in it. Samodh took the order and the order was prepared by the girl working at that time. They gave us croissant with chipotle sauce inside and hash brown on the side. I took the bite of crossiant and realized that it does not have crossiant. I went back to the Samodh and mentioned it & he talked with the girl and said hash brown was on side. While in the meantime one of the kid in our group start eating it as the order was big no one realized until they mentioned it. Samodh and the Supervisor on shift requested the hash brown back which was half eaten. I give back to them and Samodh tried to put the the same hash brown in it. Which was eaten (contaminated). I do not want to eat the hash brown which was eaten by someone. So, we through the hash brown and crossiant. My husband reorder the crossiant with chipotle sauce and hash brown inside it again. I felt this Tim Horton location in Canada provided the worst service ever. This was the first and last time visiting this location. We are not locals and I would never suggest anyone in my family or friends to stop by at this Sicamous location again. While I was getting frustrated about my order Supervisor was smiling and taking a chill pill. Samodh and the other girl should be advised to provide the best customer service ever. While the Tim Horton should take strict action against the Supervisor. As this happened completely in...

Has anyone else noticed that the newest reviews and all 5 stars and the reviewers only have a single review? Owner is clearly manipulating the overall review score. Keep that in mind when you visit this place. It's bad despite what the fake reviews claim.

Coffee is bad and the food is always put together badly. I had a breakfast wrap the other morning and half of it was just tortilla with everything stuffed into the bottom of it.

Edit - I originally gave this location a 2 star review, but after going today I had to switch it to 1. Ordered a breakfast sandwich and it was disgusting. Seemed like there was shell in the egg and the English muffin was extremely stale. Ending up tossing it in the bin. If you're ever in the area, do yourself a favour and skip this place.

Edit 2 - This location rarely has the doughnut you want. Plus there a good chance they will mess up your order anyways, today I ordered 2 sprinkle doughnuts, came home with a breakfast sandwich and hash brown.

Edit 3 - Ordered 20 assorted tim bits, they were all the same and all stale. I guess I'm the idiot for going back knowing how terrible this place is.

I find it funny the owner only replies to the positive reviews. Maybe have a look at the negative ones too so you can improve your business instead of relying on the confused people in the community for...

The Tim Hortons in Sicamous, located at 814 Trans-Canada Highway, offers a typical experience of the beloved Canadian chain. Open daily from 5:00 AM to 10:00 PM, this location provides convenience for both early risers and those in need of a late-night snack. The drive-thru is efficient, and the dine-in area is clean and welcoming.The coffee is consistently good, made from 100% Arabica beans, and pairs well with their classic selection of baked goods like Timbits and donuts. However, the food quality can sometimes be hit or missed depending on the time of day. The menu offers a variety of breakfast and lunch options, though the selection can be limited at times. Customer service is generally friendly, though the experience can vary. While some visitors have praised the quick service and pleasant staff, others have noted that the quality of service fluctuates, leading to mixed reviews. The location’s rating on Restaurantji is a modest 2.2 out of 5, reflecting this inconsistency【8†source】.Overall, this Tim Hortons serves as a reliable stop for travelers passing through Sicamous or locals looking for a familiar meal. With opportunities for improvement in service consistency, it remains a staple in...