Subway — Restaurant in Sicamous

Poor manners and worse customer service.

I ordered via mobile and when I arrived, as per many other reviews, the two staff behind the counter talked at length about who was working when, rather than acknowledge me. I saw my order slip on the counter by the till but no one appeared to be working on it.

When a third staff presented I approached the counter and advised I was there to pick up my mobile order. A shorter woman with dark hair - who had been chatting/ignoring me - then reprimanded me for being early. I said it was fine, I’d wait, but would appreciate someone got going on my order rather than chatting. She asked what I said so I repeated it, and she hotly replied “I’m not on shift” (though she was standing at the counter making a sandwich, and the other girl said she had to get bread in the oven or it would over proof.

The third staff (and there was a 4th in the back) did start on my sandwiches, and did a fairly good job, but said she couldn’t grill them because she’d been told to only use the grill for wraps - that sandwiches wreck it. I suspect someone doesn’t want to clean it…Kind of like they don’t want to clean the layers of grime on the bathroom light switch.

As I was leaving, the shorter dark haired lady was still there taking someone’s order - so much for being off shift.

Really...

This place was very bad for having no topping my family and I hqve gone there 3 times now and always never have everything very disappointing myself inpiticulure everytime I have been there now and this is not late at night either we are talking dinner hrs as we have 4 kids anyways avocado never ever do they have avocado I often wonder whatbthey would say if someone asked for one of the the two or even both avocado 🥑 sandwiches 🥪 oh sry we don't have avocado like what then keep the...

We stopped at this subway on our way through Sicamous and it took us over 45 minutes to get our food and there were only 7 people ahead of us in line when we arrived. There were two ladies working and one of them left for about 20 minutes even though there was a line out into the parking lot. I wouldn’t recommend stopping here if you’re hoping for quick service. The food was good but the wait was the longest I’ve ever experienced...