McDonald's — Restaurant in Stratford

Worst experience i’ve ever had at a mcdonald’s. I ordered through the kiosk like i normally do, got my order number and then waited for it to be ready. i got a caramel ice coffee, hash browns and hotcakes. my order number was called by a young girl and i was given my food. i looked in the bag and saw no straw as the girl didn’t give me one and just turned around. no “have a nice day” “enjoy your food”. nothing. i then asked for a straw which i was basically thrown a straw at since it was just barely underneath the counter where they set the food waiting for other stuff. i work at a restaurant and if a customer reached over our counter to get a straw i would be like wtf no don’t do that. so as someone who works with food, i asked politely for a straw for my beverage that cannot be drank any other way than with a straw. I have always had good experiences at ontario street mcdonald’s, but after today, with a worker being so rude for no reason. i will not be returning m since clearly their customer service is higher priority. if i could give 0 stars, this would be a 0 star...

I've been here many, many times because I used to work in the plaza next door. I've ordered many coffees and I'd say at least 60% of the time they were made wrong, and at least 25% of the time they just didn't add any sugar.

But the worst thing I've experienced happened just 2 days ago. My fiancée ordered a McFlurry, and after about 15 minutes, she still hadn't been called to the counter. She went up to see what was taking so long, and they made her one a few minutes later and we left.

In the car, we both tried the Mcflurry, and so did a friend of mine. All of our mouths went numb when we tried a bite, and it didn't taste quite right.

After doing some research, it seems to us that there was CLEANING FLUID in the ice cream. I found multiple articles of people having similar symptoms with numbness and the cause being cleaning fluid.

Don't go here if you want your order to be correct, and if you value...

Went through the drive-thru at approx 3:30am this morning. Ordered a wrap combo. I was told they are not allowed to sell wraps overnight. I told him I had one 3 days ago at the same time. He said it wasn't him that sold it and I replied that no it was a young gent in glasses. I told him that it appears whenever he is on duty there is menu item problems and that I would contact his store to find out why. He just then said okay if you can wait 10 mins he could make the order. I told him I could not wait. I ordered a large coffee which I had to wait for him to brew!!! Never have a problem with any other staff but this fellow.

Spoke to a manager at 9:45am and she assured me that ALL menu items are available. She talked me into giving them another chance. I go back at 3:20am today and new staff there and was told NO WRAPS lol. I ask what the reason is today. She says...