Baskin Robbins — Restaurant in Surrey

This is a 2 part review! For the owner: 🌟 You have no public washroom, and this is outrageous! I don't mean to come across as a Karen here today, but I had consumed an energy drink prior to arriving to your establishment.

I went inside and kindly asked the young lady working there if I could use the washroom before getting ice cream to take home for my misses, but she said that they don't have washroom!

I was in such desperate need to go pee, so I promptly left to use the washroom at a public park.

Now, here is my 5 🌟 review for Tanvi & Riya! Thank you ladies for checking what other location has my woman's favourite ice cream! I'm getting her some either tonight or tomorrow! ...

The customer service is very bad. The male server with glasses is rude and unhappy to serve you ice cream. We showed up at 9:45pm to get ice cream and after about a minute of just standing there, this server turned around and said they’re not serving ice cream anymore. Apparently they stop serving 15 mins before closing to clean up (which is not written anywhere or communicated to us previously). But it was 9:46 and he closed the lid of the fridge in front of us, in loud intentional manner. I’ve never seen a place turn customers back. The ice cream was okay but not...

just wanted to thank the kind girl working all by herself today who had to deal with naggy and impatient customers. We were waiting to get helped and allowed her to take her time to help them first. She had to bounce between register and icecream, and customers who had just received their icecream were already asking her to get to the till. When she got to us we complimented her consistent smiling and kindness despite those customers. She was extremely compassionate and kind, with not a single complaint. The best service I think anyone could receive! Shout...