Bell 720 — Restaurant in Three Hills

My wife and I and my three children live in the area on a farm. This evening decided to go out for dinner we ordered apps and main courses and the food was all brought out at once. I ordered a steak and it was horrible, it wasn’t cooked to what I asked and there was more fat than meat, the vegetables weren’t cooked, the garlic bread was just a slice of bread with butter, and I wasn’t the only one that didn’t enjoy their meal. Asked to talk to the manager three time and the waitress just kept relaying messages very unprofessional. Finally when he did come I heard someone yelling from behind me if I was the guy with the steak problem I literally had to turn around in my chair to talk to him and what I saw a guy in work overalls looked like he just finished working on his car. He was rude right from the start and went on to say I didn’t know what a steak was, he cared less what I had to say and all he wanted to do is fight in front of my children and wife and scared what was going to happen and keep in mind these are young children. He then asked me if I knew the owner because I did mention we have come there to eat especially Sunday brunches after church. He said I don’t think so I’ve never seen you before then he gave me a ultimatum he basically called me a liar he said I can take the steak off your bill but I don’t want to see you here again. Being a member of the farming community bad news travels fast and this young fellow being unprofessional rude and arrogant in front of my family doesn’t resonate with me well. This will be a conversation that will continue in the community and will not recommend the bell...

Came here because it caught my interest on the Car show weekend. Nice looking place, with a warm inviting atmostphere in the restaurant side. They had a special menu for the Street Cruise weekend, and I was worried that meant inflated prices, but it was reasonable (coming from dining in Calgary). I did find it strange when I unwrapped my eating utensils and discovered they were plastic... (?) My little lady and I ordered the 50s style burger and she ordered a side salad and I ordered fries. Then we didn't see the server again for about 20 minutes, until she came with the food. Our section was empty so I was surprised by how long it took. Other servers and cooks walked by and no one stopped to refill our drinks that were left on the edge of the table. Both orders came with fries (one was to be a side salad, she wrote it down too) and she almost left with both plates before we stopped her and said to leave one because it was correct. Food was pretty tasty. Burger patties look home made and were cooked well with lots of flavour. I think if you could greatly improve your customer service you could have a recipe...

Stopped in the Saturday night of Cruise Weekend and was surprised it wasn't too busy. We were meeting a party, who had sat in the lounge, with our small human we had to take the restaurant. Understandable, but when members of our party came to sit with us to visit a bit it felt like we weren't allowed to just visit, we were hovered over for orders. (Maybe I'm odd but I cannot talk and decide on my food at the same time.) The food was ok, nothing spectacular but not bad either. We had spaghetti (quite tangy boring sauce but excellent meatballs) and spicy chicken buttermilk burger (do not expect spicy, just some spicy mayo, but loads of fries). We were checked on suitably while we ate. As we neared the end the staff was back asking to take each individual item as we finished it. With empty tables on either side of us, it felt oddly like "get out now" vibes. (Seeing previous reviews where folks complained of not being checked on enough, perhaps this was compensating for that.) Staff was friendly...