Country Style — Restaurant in Toronto

I’ve never been to a donut shop that so consistently DIDN’T HAVE ANY DONUTS! I’ve gone there a number of times in the morning and the shelves are bare. There might be 3-4 donuts if you’re lucky. Then when I ask them when there will be more donuts, they say 2pm. I can’t for the life of me understand a donut shop that doesn’t have donuts in the morning, and require 5-6 hours to make more. Perhaps there is some barrier that is unknown to me that is causing this; maybe large numbers of people go there early in the morning to get dozens of donuts, so by the time I get there at 9am, they’re all gone...but if I ran that donut shop, I’d account for that.

Now this hasn’t happened every time, but out 10 visits, this will be the case 8 of those 10 visits. High marks for the friendly people who work there, but at the end of the day, when I go to country style, it’s probably because I want a donut :(

update 9 months after the original review to add a photo

Went there today and took a pic of what the shelves look like on a Saturday morning at 10am. They say there won’t be any more donuts...

Sadly disappointed. Been eating Country Style donuts for over 35 years. Very rarely have I ever been disappointed. Today I purchased a dozen donuts for my colleagues and they were stale. Anyone who has eaten these donuts knows how good they are and you know when a donut is not fresh. One of my colleagues couldn't eat their donut and apologized in having to throw it out. I didn't expect it to be hot out of the oven. I do expect fresh. I called in to speak to the Manager or Owner, simply to bring it to their attention and to express my disappointment. I wasn't looking for my money back, or the defensive, argumentative attitude I received from the Manager. There wasn't even an apology. Part of customer service is listening to the customer and apologizing for "their" negative experience. What do you think I was hoping to gain by calling you? An apology would've sufficed and I wouldn't have posted a review. Instead, on top of the stale donuts, was poor customer service via an absolutely unacceptable attitude that, resulted in excusing myself from the call and hanging...

I’ve been going to this country style for years every morning before work until I moved out of the area. It wasn’t till I left that I knew what I was missing.

The staff remember your name and start making your order before you could even think about what you want. They’re very friendly and personable. They get to know the customers and treat them well.

Their food is fresh and delicious. I usually get the breakfast bagel. Fresh cracked egg, turkey, bacon, cheese and the most delicious bagel, so soft and delicious.

Their donuts are soooo fresh. The owner said they bake for multiple stores so they’re always fresh and ready to go. Soft and huge, these donuts do not disappoint. If you want them ultra fresh, go a few days before your event and make a custom order for pickup in the morning. Oh man. Heaven. Nothing like the competition.

If you’re in the area - or even if you’re not, you...