Alpha Kidz Indoor Playground — Local services in Toronto

Another hidden gem of an indoor playground! This place is perfect for toddlers and younger kids. I would say it’s great for children up to about 10 or 12—depending on their height and personality of the child. Some 12-year-olds might think they’re too cool for this one, while others would still enjoy it.

There’s a dedicated toddler area, and the entire space is beautifully decorated with a mix of soft pastels and cheerful primary colors. It’s also very well lit, which I really appreciate, since some indoor playgrounds can feel a bit too dim.

One of the couches could use an update since it’s a bit worn, but overall the facility is impressively clean and well maintained. The snack bar offers a wide variety of treats, including lollipops, fruit pouches, drinks, and a good selection of coffees and teas for adults. There’s a seating area with tables and chairs, high chairs for little ones, clean washrooms, and plenty of private birthday party rooms.

One of the highlights is a fun audio-visual game where kids throw balls at a screen and watch them “explode” in colorful animations—a unique touch!

Melissa (staff) provided excellent customer service and was just wonderful; She attended to us today 09-26-2025 and was incredibly friendly, sweet, and helpful, taking the time to explain everything and making us feel very welcome....

I have been a frequent visitor to Alpha Kidz with my family, and my son has always enjoyed his time there. However, our latest visit highlighted some significant issues that made the experience less than satisfactory.

Upon entering, we paid the entrance fee and were met with a confusing interaction regarding our payment status. After about 30 minutes of play, my son became hungry, and I sought a place to sit in the café area to order him some food. Unfortunately, I was told by one of the owners that we could not sit there as it was exclusive to café customers. This assumption that we wouldn’t be ordering anything felt very rude and unwelcoming.

This policy is not only unaccommodating but also not kid-friendly. There should be a designated area where children can sit and have a drink of milk or water, especially after playing. It was disheartening to feel that the needs of families were secondary to café patrons.

I hope Alpha Kidz can reconsider its approach to customer service and create a more welcoming environment for families. It would greatly enhance the experience for loyal customers like us. Thank you for your attention to...

We highly recommend AlphaKidz! We were looking for a place to celebrate our 6-year-old daughter’s birthday with her classmates, and this was the perfect spot. From the moment we visited, the staff were amazing—patient, friendly, and gave us a full tour with absolutely no pressure. Booking was simple and stress-free, and they even followed up to help us choose colors and food for the party.

They provide pizza, juice boxes, water, and coffee in the party room, and you’re also welcome to bring your own food. The layout is great—the play area is right next to the party room, so kids can move easily between the two. The play structure itself is impressive, with slides, ball pits, mazes, and obstacles—tons of fun without being overcrowded like some other venues.

Parents will appreciate the café/bar area where you can grab a snack, espresso, or just relax while watching the kids play. Some parents even brought laptops and got a bit of work done. The staff went above and beyond to make the day special. Truly a fantastic experience from...