Dulce Aroma - Argentine Cuisine — Restaurant in Toronto

This is replying to YONATAN LEIVA POST:

Thank you for your response. I want to clarify that my review reflects how I personally experienced the service during my recent visit. I understand you have your own policies, but the way it was communicated to me felt disrespectful. I appreciate that exceptions may have been made in the past, but my most recent experience left me disappointed, and that is why I shared my honest feedback.

You mention having ‘witnesses,’ but from my perspective, that doesn’t change the fact that the interaction felt disrespectful. Claiming I snapped my fingers is an exaggeration. what I asked for was a simple piece of bread, less than six feet from the cashier. That moment reflected poor customer service, not unreasonable customer behavior.

If table service is not part of your business model, I suggest putting up a clear sign so customers understand this right away. Otherwise, expectations can easily be misunderstood. especially by elderly customers which you get on a daily basis. who may need assistance. I hope this helps you reflect on how interactions with customers are handled...

I just had the most incredible dining experience at this restaurant! The moment I walked in, I was greeted by the intoxicating aroma of dulse wafting from the kitchen. It was like a warm hug from the ocean. The dishes we ordered were all infused with the rich, savory flavor of dulse, and each bite was a revelation. The service was top-notch, and the atmosphere was cozy and inviting. If you're a seafood lover like me, you owe it to yourself to try this place. The dulse aroma is a game-changer it's like a taste of the sea in every bite. Can't wait to come back...

Absolutely loved this Dulce Aroma — everything about it felt warm, authentic, and straight out of Buenos Aires. The empanadas were easily the best I’ve had outside of Argentina. Both the beef and chicken were packed with flavor, with that perfect flaky crust that just melts in your mouth. But the real star for me was the Milanesa sandwich. It was massive, crispy, and juicy, layered just right with all the fixings. Took one bite and honestly felt like I’d been transported to a corner café in Argentina. This place has soul — definitely...