Joanne's Deli — Restaurant in Toronto

Nice enough place however some things I’ve observed. The male owner, who is always in charge of the register, consistently ignores their posted pricing and charges more. For example, their BLT combo is clearly marked $7.99 but I was charged $8.99. After he rang up my combo and drink, I noticed an additional $0.25 that was also added. What is this $0.25 for? Being 8 months pregnant I just paid it. However, I did once bring this to their attention that their pricing both outside and inside was one price and that he was overcharging me at the register. To which he and his wife spoke in their language in front of me, presumably about the discrepancy but I don’t speak their language so who knows. He did not want to honour the posted prices & took me nearly to walk out for them to finally honour their own posted prices! I love supporting small and local but little things like this really do bother me. If your prices have gone up, change your signage to reflect...

The atmosphere oozes out of everything their staff does! I'm not sure who handles their Uber Eats, but hats off to you! Personalized, genuinely kind-hearted notes of thanks every time one makes a purchase; noticeably fresh, flavorful, yet still healthy food that reminds me of my Czech grandmother's cooking, which no other restaurant--or cook, really, save one--ever has; utensils and napkins offered without question; most often, even a free item thrown in, long after they likely know you'd be back anyway. And truly outstandingly accessible pricing: two large meals, enough to get through the whole of a day, for far less than one would cost at most places, and infinitely better-tasting for it! Ordered from them several times weekly while an ulcer was flaring in my case, and didn't get sick after eating their food at all, even while I felt terrible post–most eating I did. Love it! Can't wait to...

We have come here several times and have been impressed by the cleanliness and coziness of the place. However, today when we ordered perogies, we noticed that the mother (?) chose to put no onion garnish on ours and all the onion garnish on another customer's order. Interesting, because I had just told my partner before coming in that I noticed a difference in treatment. I find that Joanne's is more inclined to treat other customers better than Korean or younger ones. This is a shame and an old school way of being. While the food is good, clean, and fresh, there is discrimination here that is undeniable. If the owner is reading this, she knows what I am talking about and remembers us. You shouldn't treat customers that you don't think matter like this. You will lose business, you have lost ours, and you have certainly lost...