KINTON RAMEN LIBERTY VILLAGE — Restaurant in Toronto

This is my 2nd or 3rd time eating here and I’ve ordered delivery a few times. Haven’t had issues before. Today went in person at around 4:30 or so. We were literally the only people in the restaurant, it was dead. My partners food was fine but the chicken slices in my Chicken Miso were cold, straight out of the fridge. Same with the marinated egg. The protein that had been sitting in the broth was lukewarm and above the broth fridge cold. We were served our food and never saw the girl who sat us and took our order again. Nobody came back to our table to refil water, add hot water to my tea or to ask if the food was okay. I explained to the server that I had issues with the meal and the food was cold and their response was to gaslight me and tell me they keep the chick in a warming station or hot plate and it should have been warm. The protein was so cold that the broth wasn’t even hot anymore when the ramen was served. The dish next to mine was steaming still half way through the meal and mine wasn’t even served hot. They offered no discount or even an apology, served us the bill and walked away to another table while waiting for us to pay. Considering the restaurant was pretty much empty I’m disappointed the staff couldn’t find the time to check in on us once and clearly didn’t care about the quality issues. Me and my partner won’t be returning to this location or ordering from here again and will be sharing our experience with friends. There’s a huge selection of other ramen places nearby and even other Kinton locations, I’d recommend choosing those over this location. Lost a regular customer, hopefully in addition to the money you happily took from us you can find value in this feedback. Also, the boiled unseasoned thick sliced chicken you use for your ramen isn’t even that appetizing when served hot in my...

I love ramen. I have eaten a lot of it over the years from different places. I've even been to a Kinton ramen before, just not this location.

When I took the first bite of the pork ramen, I realised I had just ordered the first ramen I didn't like. There was something incredibly fishy about it (and it wasn't the sheet of nori). The bamboo shoots in particular were very very fishy, almost like they were off. I love adding bamboo shoots to my ramen and I even cook with them at home. I've never had fishy tasting bamboo shoots. The fishyness went through the entire dish. To be clear, I like fish. This was incredibly unpleasant though. I took a few bites, got the rest to go, and gave it to my roommate who came home drunk. That guy will eat anything. Haven't checked if he's alive this morning, though.

$25 bucks for a meal I didn't eat is pretty disappointing. I'm wondering if because I went shortly after opening, I got old toppings that weren't properly stored overnight.

Service was great though, the bowl looked nice, the restaurant was fine. The taste was just...

We came here for a company lunch after working at the WeWork in Liberty Village. The food here was absolutely fantastic!

The layout of the restaurant is modern and cozy. You can see the chefs at work, and our server was very kind and attentive. He kept checking on us to make sure everything was just right!

We each got an order of the original Pork Ramen, which came with Chashu, seaweed, scallions, and delicious, bouncy ramen noodles. The broth was light but still VERY flavourful, with a slight hint of spice to it. Our ramens were all delicious, came piping hot, and filling.

For sides, I got an order of their Takoyaki while my two colleagues each got some of their gyoza. Their gyoza were amazing, being crispy, golden, and in a delicious Japanese Sriracha-mayo. Their Takoyaki were also AMAZING: piping hot, fluffy, and packed with flavour.

Next time we have a company meeting in Liberty Village, I really want to come back here for the company lunch! I’ve yet to try their Matcha Ice Cream and Cheesecake, and I have my...