Pantry — Restaurant in Toronto

I’m not one who likes to post reviews or critique other people’s business, but I personally feel this is something that needs to be said. My wife ordered a soup last week, after she left and drove for over 20 minutes, she got a call from the store saying they forgot to add any seasoning to the soup. They weren’t trying to offer a resolution or anything it was merely informative. When my wife tried protesting since the soup was to be served at a meal with guests, she was told to just add salt and pepper on her own or she should drive back to the store and get a refund. Eventually, the owner called her and arranged a new soup to be delivered and was refunded the money, but he told my wife she was no longer welcome back to this store. This has not been the first time we have had any issues here, in fact the last 4 times we ordered from here there had been issues. One time we ordered cannelloni for a party and there was so much oregano it was inedible. Another time we ordered the small cannelloni from the “catering menu” and had it delivered, totaling to nearly $65 and there was just enough for one person. One would think the smallest option from the catering menu would be enough to feed at least 4 people. I don’t have issues with prices or anything but when it comes to customer service, improper practices, or advising the customer, this place does not have the customers interest in mind. I will not be...

If you are looking for excellent food, and excellent service, look no further than Sam and his team at Pantry. Pantry did the catering for our son's Bar Mitzvah this past weekend. The food was excellent, and so many people asked us who catered. The presentation of the food was outstanding. The staff were so professional, and so efficient and so friendly. They set up everything so beautifully and were eager to help with anything. Even our guests remarked on how great the staff were, and several people told me, that when they ask for Pantry to do the catering for their events, they will ask for the same staff as we had. It was a pleasure working with Sam, and his wonderful team and we will definitely contact them again for functions...

Sam Kanner has a way of making Kosher food, not only tasty, but sexy. This place reminds me of something one would find in a village of a big city on the west coast, either Los Angeles or Vancouver. Very hip visually, staff wise and menu. It's like healthy alternative, only Kosher. Beats all the Kosher places I've been too, they don't even come close. Sam's dishes are soooo tasty. Simple things like his salad dressings make baby spinach come to life. His rice and mushroom burger with a mustard and spicy mayo rivals Fresh's vegan burger. I've been there just a few times, but have been impressed every time. Way to...