Starbucks — Restaurant in Toronto

The staff always kick customers out 30 mins prior to closing time! We live in the area and get together with friends in the patio to enjoy the short summer days and we are only free after work, so usually around 6:45 pm. The staff (2 employees, one holding a broom) literally storm out to the patio in a very loud manner and announce they are closing the patio when they still have exactly 30 mins to close!! This has happened many times and it really takes the joy of the relaxing coffee patio experience away. One girl in particular (I believe her name tag said Parisa and she may be persian/middle eastern, wears large round glasses), she had the nerve to ask what my name was when I politely said to her it is way too early to be kicking customers out of the patio! My friends, coworkers and of course myself really love & enjoy the starbucks drinks and we hope this issue gets look at...

seriously one of the worst starbucks I've ever been to. they make their frappuccinos frothy which is disgusting and unlike any other frappuccinos made at other starbucks. iced capps from tim hortons have a better texture than these gross foamy things. they put even more ice in their drinks ("light ice" came out to 60% of the cup being filled with ice) than other starbucks. they charge you and then forget to make your drink lactose-free and according to my friends it's happened to them multiple times at this location. it's the worst: avoid at all costs if you can. did I mention that when I order the same drink it's significantly more expensive at this location than even starbucks downtown for some...

I ordered 2 items along with tap water. The food items needed to be heated and these were prepared promptly. When I asked for the tap water they told me to wait my turn. I noticed they were preparing at least 2 other beverages and that’s when I insisted that they please give me the tap water. They did so, and made sure to regard me as though I were that one poorly mannered customer they have to “tolerate”. I politely told them they should serve the heated food (which I had already) and cold drink (the water) at the same time. What I didn’t tell him was that I had someone waiting nearby who needed the water to...