Went thru the drive thru at 5:30pm and experienced the worst customer service by a young man with messy hair. I paid he turned his back and I guess thatâs the way he says thank you. Very disappointed and I will not visit here anymore, I will stop in Windsor on my way home. To bad for Essex
Again went thru drive thru give them another chance @ 4:30 5-19-24 The gentleman extremely nice very positive The lady with a gray shirt extremely rude a constant snarl, I would suggest retraining this individual she should not be in front of clients until customer service training has been completed Once again the young...
   Read moreYou wait 10-15mins to be able to order only for them to tell you they only have 1/3 of the items you wanted OR you order and then get told âsorry weâre outâ when you get to the window.
Today I pulled in at 10:46am, after being stuck at a brutal Dr appointment for two hours, and all I wanted was the new scrambled egg sandwich. I waited and got to the window at 10:56 to be told âsorry we donât have any more egg and we stop at 11â. Cool. Thanks. Horrible location for overall quality of service. I am done with Tim Hortons and the low quality they...
   Read moreToday my fiancé and I search 3 different timmys to find birthday cake timbits for our daughter no one had any. We got to this Tim Hortons and got to the window to a amazing young man. My fiancé told him we've been looking and haven't had any luck. This young man made it happen so my daughter had at least a sprinkle donut. Not only that but asked her if she wanted sprinkles or crushed candy canes she said candy canes. They took a chocolate glazed donut with double glaze and completely covered it in crushed candy cane. This is my favorite...
   Read more