Subway — Restaurant in Town of Slave Lake

Ordered online for pickup twice. The first time, I explicitly asked for my sauce on the side as I planned to take the sandwiches for my lunch at work. I also asked for extra sauce, which, to me, means 2 containers of sauce per sandwich. I arrived to pick up my order, and the sauce was on the sandwich. The lady asked if that was okay, and I said that they were for tomorrow. She immediately started remaking it, which I appreciated. What I didn't appreciate was when she came back with the new sandwich she threw it in the bad, scoffed when I said thanks, and just walked away without a word. It was at this point I decided it wasn't even worth it to bring up my other concern that she only gave me one sauce container.

Gave them the benefit of the doubt and ordered again today. Same drill. This time, everything seemed great. I ordered two sandwiches, and I could feel the correct amount of sauce containers in the bag, so I grabbed my order and left. When I opened the bag later, though, they gave me two sauce containers, but they're literally only 1/3 full!

Surprise update: Just sat down to eat my lunch, and what do you know? They didn't read my instructions until after making the sandwiches because all the sauce was already inside. The literally messed up my order, and instead of fixing it, they just threw some sauces in the bag, hoping I wouldn't notice. Well, you win Subway, I didn't notice, and now today's lunch is a soggy mess, which means tomorrow's will be inedible. Thank you for that.

I'm sorry if this seems trivial, but this is the culmination of my instructions not being followed, my order being wrong, or whatever restaurant im ordering from being stingy so many times and being met with attitude when I want it corrected. I just want what I paid for. Why...

Thank you to the supervisor on shift at the 1500 Main Street location for being able to accommodate our business request. We ordered a single platter and wanted to separate the sauce and toppings. The other Subway location 202 Main Street completely denied he could do that. We have allergies in our company and he didn't care. We will not be supporting that...

Stay away from this subway, stopped here to get lunch and they wouldn't let you change any thing on the sub said that your not allowed to customize any part of anything on the menu, so who ever owns this you just lost out on 5 full meals and extras. What a horrible business decision by some poorly...