Worst pizza place ever. I was in sylvan lake and on my way back I ordered large half chicken delight and half mexican. When I came home and opened the box it was all ham and pepperoni. I called the store for the wrong order ,the lady called Myleen attended the call. I explained her politely the situation. She told me to come back to the store. I said I can't come from the Penhold to Sylvan Lake can you fix it somehow like store credit or a refund. She said that wont be happening. She was very rude and started arguing that all the meat in the store is halal . I said it might be halal but I don't eat pork . She started arguing that pepperoni is nothing but beef and ham is nothing but turkey. One minute I was in shock and I asked can you repeat that again. She keep on saying that pepperoni is beef and ham is turkey and she added that her owner is a Muslim so we don't sell pork . And she hung up . Better avoid this store for rude customer service and...
Read moreThis is a tough one as this is my go to for pizza places. I ordered 1 pizza and a 2 litre of pop to be delivered. When the Pizza came , I was brought 2 pizzas with a charge of 2 pizzas. Miscommunication from the clerk taking my order over the phone. When I opened the pizza box and all my staff were around excited for a slice, the 2 pizzas were smashed. We were hungry so we decided to eat it anyways. When I took a bite of my first slice , there was what appeared to be a chewed up toothpick in the slice. I decided to bring back both pizzas with the half eaten slice with a toothpick back to CPU. The clerk said the driver had an accident and thats why the pizzas were smashed. As for the toothpick she said it was cheese. Cheese is not wood. They did resolve the situation but skeptical on...
Read moreMe and my wife have gotten sick, successive times we ate from there. We tried to chalk it up to other factors, many times before, but we have run out of excuses. Vomiting and diarrhea are common symptoms. I was once sick for three days after eating CPU, so I'm sure it was good poisoning. I had ONE slice last night, which was more than enough to keep me running to the bathroom every 15 mins. My wife had a worse night as she aate a few wxtraa slices. Last few times I've gone in to pick up, the guy working the counter, looks like he doesn't hold personal hygiene in a high regard. This may be the problem. I've tried CPU from other locations and never had this issue. Won't be going back. If I could would...
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