Starbucks — Restaurant in Township of Langley

I normally don't write reviews, and I've never had issues with Starbucks before as whenever there's an issue with my drinks the baristas always happily remake my drink for me with no added charge. I get this summer berry lemonade with light ice multiple times a week so I know what they are supposed to look like. I noticed there's barely any pearls, (there's normally 3-4 times this amount), she said there's one scoop in there, to which I had said okay but this is about half a scoop if that, I order this drink a lot and there's normally 3-4 times this amount, to me this looked like half a scoop at best. I asked politely if they could just add some more pearls on the top, she turned to her coworker and then told me I would have to pay for an additional scoop (I had already spent over $30 at this point and had paid already). At this point I was very frustrated and so once I received everything I left, right after I left I tried my sandwich which was soggy (normally crunchy on the outside) and my husbands sandwich was almost too tough to bite through. Definitely never returning to...

They've only been open for a few days now but I love it already. We've been needing one in the area and it's wonderful. It's a huge space, lots of seating and outlets (for anyone studying and needing to plug in their laptops or phones), easy to get into and a decent amount of parking. There's a drive through and the hours are great (as someone in the film industry I leave at all times so opening at 4:30 is an absolute blessing). The staff are the absolute sweetest too. They are all always smiling and laughing, they work so hard when it's busy and so far every single one of my drinks have been made to perfection. Taylor especially is such a positive, smiley person and makes you feel so welcome! I'm so excited for the new store and so happy with it so far!...

This is the most convenient Starbucks for me often. However, I am usually in line from anywhere from 10-20 minutes. I love Starbucks employees and I know the stress of the job because I’ve worked at Starbucks, but they are never able to take the next order right away even if it’s a short line. There’s always a “I’ll be right with ya” type of moment, and then for some reason the drinks take longer than any other Starbucks I’ve been to in the local area. I have no bad intentions for writing this review, just an outsider perspective. I’ll keep coming here because it’s convenient for me, but just wanted you to know from a former employee’s perspective what...