Used to be our favourite (and go-to) Sushi place (every weekend for the last 5 years), but with recent changes in staff, this is no longer the case.
The old staff (Chloe, Suzy, Boram, Haley, Sophie...) were extremely amicable and always dedicated to providing top-notch service. The food was always delicious.
However, the new staff are nothing like this, and seem to go out of their way to make our visits more trouble than they need to be, AND they don't seem to care about the quality of their service or food anymore.
We supported the restaurant through the onset of COVID (once they opened back up), and since then, orders have been wrong (items wrong/missing) without any visible remorse on the part of the new employees.
Don't come on the weekend expecting good service.
Sophie, if you're reading this, please know that Jay (the new girl who works front) is almost entirely responsible for the ~$3000/year that we would otherwise be happily giving to Sushi Mania, but will NOT from this point forward. Brandon also doesn't know who the manager is, apparently. These employee's lack of concern about their customer's dissatisfaction has been the last straw, and we won't be coming back.
Thank you, Sophie and those named above, for the great service and delicious food while it lasted. We will miss it, and we hope you are able to find a better set of employees to run the restaurant while you are...
Read moreI have eaten here in past and the food was pretty good but I placed an order tonight and received almost $80 of sushi that was either slapped together by an amateur or someone that Clearly didn’t care, Throwing things together for a quick buck, or for drunks that simply can’t tell the difference sushi was loosely rolled with an inconsistent amount of rice all around and sliced by some one with there eyes closed as half the rolls were absolutely huge and others super slim The chicken Karaage was overdone left in the fryer too long, with textures Consistent with that of oil soaked cardboard, on the other hand the two rolls priced at over $13 each turned out fairly well I’ll let you make your own judgement on that one Very disappointed And unfortunately I will have to wait several more years before I’m willing to take a chance on Sushi as substandard and overpriced as this, My Apologies to those whom read this review after buying their sushi and are left ultimately...
Read moreI love this place! We got a great dinner here tonight, as usual. We order takeout at least a couple of times a week and it's always awesome. Tonight I waited for my order because they were VERY busy, and were still taking the time to carefully prepare and expedite each order accurately. It seems to have become acceptable for restaurants to be sloppy and careless with takeout orders (from other restaurants, I often get the wrong order or missing items). I am always happy to wait for quality, and tonight I had the chance to watch how meticulously and efficiently their tiny kitchen runs.
We almost ordered dinner across the street tonight (from an unpleasant Chinese seafood restaurant - I decided rather than leaving a negative review of them repeatedly hanging up on me, I'd focus on the positive experience that came out of it). We were planning to order from Sushi Mania tomorrow. Maybe we will do 2 days in a row. We know...
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