Au Vieux Duluth Restaurant Vaudreuil-Dorion — Restaurant in Vaudreuil-Dorion

This wasn't the first time eating at this particular restaurant. But this will likely be my last one. There are other Au Vieux Duluth around I can go to, this is just the closest one.

Tonight, was particularly loud and busy. But, that's to be expected for a Friday night. But we still had to wait to be seated (despite it bot being peak hours and there being many tables empty by this time), had to wait for our bread and water, and had to wait an additional 20 minutes after that to have them take our order.

The appetizer was good. My wife always likes Calemari and she particularly enjoyed this one. The soup I had was also quite good. The wait staff were pleasant and friendly.

But that's where the positive experiences end for the night. I decided to treat myself to their NY steak. The second most expensive menu item. This is the second time I've ordered that from this location. The last time was incredibly overdone and had to be sent back.

Unfortunately this time was similar. While not as overdone, a medium steak came in closer to well done. I had it sent back again and a few minutes later they returned with another one. This one was now rare instead (remember I ordered medium), but decided not to fuss and accepted it. I can handle rare.

But the second cut was incredibly bad. There was fat all throughout the steak and it was extremely tough. I tried to eat it but had to leave more than half untouched because it was just that bad.

We complained again when they collected the plates, and I was ready to call it a night. my wife however wanted desert, so we ordered some. They were fine as well, but nothing fancy.

Finally, when the bill came, I was shocked to see they provided the deserts for free, but still charged me full price for the steak, even though I had eaten less than a quarter of my food, leaving a majority of the steak uneaten.

Overall it was extremely disappointing and ruined an otherwise nice night with my wife out. I will not be returning to...

UPDATE BELOW Very disappointing meal. It gets 3 stars because the rest of the family got what they ordered, and all seemed like complete meals, food tasted good as well.

I ordered the authentic souflaki, as you can see from the picture, my meal was rather lacking a large amount of the food. I got 1 stick of souflaki with about 20 fries and a house salade. no tzatziki (the tzatziki you see at the top is from my girlfriends meal that she gave to me), no potatoes, no rice! How the kitchen staff could close that container thinking it looked ready for delivery is beyond my comprehension.

Most definitely won't be on my list of "go to" restaurants.

UPDATE : 10 days without a reply to my e-mail, one requested by the restaurant in responce to my original review, I am left perplexed by the situation. It`s becoming clear that customer satisfaction is not...

My recent visit to the restaurant was highly disappointing. The food was overcooked, making it almost inedible, and the salad was soggy and unappetizing. The server seemed uninterested and inattentive, ignoring our requests and providing horrible service throughout the meal. When we tried to address our concerns, the owner was rude and dismissive, showing no regard for our complaints. Instead of addressing the issues, they threw a $20 coupon at us and still expected a tip. To top it off, they made us pay for food we didn’t even eat. Overall, it was a frustrating and unsatisfactory experience. Plus, it was my mom’s birthday and we had to leave in a very...