I’ve been a customer at Ryoko Sushi for years (before the name changed). My family would order large plates well over 200$+ we were good and consistent clients. I was VERY disappointed with the customer service I received. I was calling from 1:40PM to place and order for them to not answer the phone. I decided to just drive and order in at 5. The greeter wasn’t capable of explaining himself correctly and laugh and turned us down because he was too backed up with orders. I came well before closing and had to run around in circles for him to explain he didn’t want to take my order because he was too backed. I would’ve appreciated someone answering the consistent phone calls, a note on the door or letting us know right away when we walked in saying they weren’t taking any orders. I felt completely disrespected by the tone and execution by their greeter. Not impressed by their customer service. If you can’t handle stress don’t...
Read moreI believe my review might be slightly biased toward the negative side. This was my first visit to Ryoko Sushi, on Valentine's evening—probably one of the busiest days of the year for the restaurant. It seemed that only the owner and his wife were working that night, and they were overwhelmed with both takeout orders and dine-in customers like us.
The food was good, especially considering the price. The service was decent, given how busy the owner was.
The only real letdown of the evening was the constant ringing of the phone—very (extremely) annoying. After bringing it to the owner's attention, he chose to crank up the music rather than silencing the phone.
I would likely recommend the restaurant without hesitation on a regular (non-Valentine's Day) evening, and my rating for service and atmosphere would be higher—assuming customers wouldn’t have to deal with the nonstop...
Read moreI was really disappointed with my experience tonight eating at the restaurant. I got a 30-piece combo (not on the menu) and was charged $50, even though the 10- and 20-piece combos together cost $43 and include more — including 8 sashimi pieces, but I only got 6. I feel like I overpaid and got less.
To make it worse, several rolls were mostly just tempura with little else, like they were cutting corners. This felt dishonest, and I won’t be coming back.
P.s nobody charges 50$ for 30 assorted pieces. Look at any other business, the average is 38-40$ , and I...
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