Umi Sushi Express — Restaurant in Victoria

I hate sushi/rolls with cold rice. When rice is cold it gets hard and tastes stale. Rolls should not be cold!

When I asked for some rolls to made fresh, the cashier obliged but said there would be a 50 cent charge. Imagine you went to get some carbonara from a nice place and they brough you a plate of spaghetti with cold eggs on it and when you asked for it to be made-to-order they added on a tax for that privilege.

Anyway, I paid the fee and about 45 seconds later i was handed another box, identical to the one i passed by in the display fridge. Sure enough, more cold rolls. It was not made fresh, it was pulled out of a fridge!

As expected, it was terrible. Low quality, cold rice with the cheapest pollock and a gram of brown avacado isn't a recipe for success. You couldn't get worse sushi from a gas station...

As I approached the till i was barely greeted by this girl that i have never seen before, i come to Umi sushi in the mall quite often so i asume shes new. I preceeded to ask her for a salmon roll, she explains that they dont do that yet ive purchased it before. Long story short i meant the maki version but she prolonged the conversation telling me i was entirely wrong and making up excuses instead of trying to figure out my order. She was slightly condescending and and acted like she knew what she was doing but she didnt. When working in any sort of retail job where customer service is your main task you should be humble and understanding of the customer and not let your ignorance take over. I quite enjoy this place but would like to see better...

A nice place to enjoy your lunch break. I recently ate here and the quality of the materials are very good.

I ordered the ginger for only .69 cents and enjoyed it was the side wasabi which was also only 69 cents. Good deal for a light meal.

The containers are strong and well made and they give you high quality chopsticks at no additional charge. The chopsticks did not splinter and can be reused many times. This goes the same for the take away containers.

They provide your lunch with a compliment dining tray and thick absorbent napkins so that if you spill you don’t get it on your clothing.

Overall a good experience with inexpensive options and quality utensils and containers that can be...