Circle Food — Restaurant in Waterloo

I’be been ordering my meal plans here for while. They are good quality made. I really liked the private chef style that I get something new to try and don’t need to think about it, and the food are made with quality ingredients. I also like the restaurant are providing something special like crabs, seafood things like that. I get the point that other people think the taste is not good. I agree the taste may not be the best all the time comparing to other restaurants, and sometimes I found the soups to be too salty to me. However, I’m not that type of people plenty of time to find the best restaurant for every dish everyday. I’m that type of people that don’t have time to cook quality dishes, but wanted to get that kind of quality dishes with healthy ingredients, and the chef is willing to pick the dish for me. That’s saving a LOT of my time for looking for restaurants, looking for new dishes, looking for fine quality ingredients. And if you buy the meal plans, they are fair priced since I know the price of quality food if you really care about healthiness. And those special dishes, i get that they are more costly if you compare the prices with those in Toronto, but I’m a realistic person realizing I need to drive 1.5hrs all the way to either Toronto or Missisagua to get them. I’m a busy person that don’t have that much time anymore, and 1.5hrs are way valuable than the little overhead that this restaurant is added to those special dishes. The other restaurants, well, some of them may taste better, but they did that by adding a lot of ingredients that’s not healthy at all. Some of them cover the fact that they use less fresh ingredients by putting too much flavors. I need healthy food for daily nutrition. This is the exactly the restaurant I need. Speaking of time, I texted the chef every time 1hr before I need the meal plan to be prepared. They are usually ready when I get there. If the don’t, the chef would provide snacks for me while I’m waiting, and I liked these little surprises. But I do hope the restaurants can further reduce the cost and reduce the price of the dishes once everything is...

Initially I saw a lot of bad press about this restaurant online (e.g., owing staff money, kitchen being unsanitary, owner bad attitude) and didn’t believe it (BIG MISTAKE), but now I do.

I ordered a chicken bento for takeout. The portion was generous and the owner was nice in store. I realized that some parts of the chicken was slightly undercooked after I had already eaten most of it. I threw the food away and didn’t think much of it until I fell ill the next day and started vomiting. I was bed-ridden and had the same symptoms for two weeks. Honestly wouldn’t have thought to write a bad review until this happened…

I commented on a post about the restaurant (“After I ate it I fell ill, puked for two weeks…”) as a response to another customer who shared similar experiences. The owner of the store responded with “hahahahah 😂 laugh so hard i could die 😆 hope you’re still alive”.

I do not understand why the owner has this attitude when they own a restaurant that serves food to people and people are getting sick! They do not take customer service seriously at all- they do not care about their customers and the very least they could’ve done was apologize and reflect on this, yet they laughed at the customer and wish the customer is not dead? Worst...

Really enjoyed our meal here! A super low key restaurant that opened very recently. The food was absolutely delicious! We got the beef stew and the short ribs - both were super tender with amazing flavour. The dish came with egg and cauliflower on the side, and the egg was insanely delicious. We absolutely cleaned our plates!

The restaurant is very well decorated in a fashion I haven't ever seen in Waterloo, and just gives off a warm and cozy vibe. The owner is also really sweet and kind, and made us feel very welcome! Will definitely be a spot we'll return to! Ignore the poor reviews, it seems someone didn't realize they don't offer delivery (considering they only opened this week), and got all their friends to leave 1...