Sirens Waterloo — Restaurant in Waterloo

Sirens is quite expensive so remember to ask about the prices upfront!

1. System and songs The system had technical issues. It would always skip a song for some reason. However, it was relatively easy to use once we got the hang of it. As well, I think the songs selection was good but it would expand. There was some popular songs that we couldn’t find.

2. Service The employees were super sweet. Even though there was a few hiccups, they explained to us and made sure we had a great service. Especially the girl in the red hair and guy with dyed highlights!

3. Transparency It would be nice if the website and social media was updated, with the food and drinks menu.

4. Room and Cleanliness The place looks amazing! Felt very fancy and the tables lit up?!

5. Food and Drinks Popcorn chicken and fries were around $8. Loved the popcorn chicken and fries it was seasoned nicely btw! But the portions are quite small. The mixed pitcher didn’t really taste like alcohol but the green tea mixed with Jack Daniels was sooo delicious - all the girls liked it so would recommend! The strawberry slushy was also yummy.

6. Recommendations If you are trying to budget, I would recommend eating and drinking before you sing. BUT if you want to have the full experience, remember to bring a marker to indicate your cups. Our party got confused with which ones were ours. As well, booking a room at the minimum rate is more ideal. For example, we were a party of 15 and had to spend up to $390 on Sunday for the whole night. The $70 is included in the price and we could spend money on food and drinks $320.

7. Main suggestions for the company Updated and fix the system Add to the song selection Provide more mics for bigger rooms ( we only had 2 for 15 people ) Have more information on your website and...

I came here on two separate occasions. Once, we had reserved a room on a Saturday afternoon for 6 people and it costed $20 pp for happy hour from 4-9pm which was good, with one service interruption from the machine. The staff were very indifferent with their job, does not give you more than 2 mics, and really struggled to understand what I meant when I asked for water in English (if you speak Mandarin I highly encourage it).

The second occasion we decided to walk in impromptu for a party of 3 and the staff said we had to wait 30 minutes for a room (asked this in Mandarin by the way). We decided to wait around but went to ask for more details on pricing on a Friday. They told us that it'll be $140 per room as it was the only deal they had at that moment. It seemed really unreasonable so we left. I still don't quite understand their pricing strategies and their internet presence is quite lacking. Really sucks that they're the only karaoke...

Sirens gets a four star rating based on a lack of other karaoke places I would choose to visit again. Though the pay structure is needlessly confusing, and getting a reasonable deal on food is practically out of the question, the song selection and room quality are good enough for most people, whether looking for English, or Chinese playlists. Software used for selecting and queuing songs is a bit cumbersome at times, and finding artists can be a puzzle. Ultimately, it does the job however, and the staff are usually present enough to help...