Bay Sushi — Restaurant in West Vancouver

PLEASE AVOID. RACISM AND RUDE SERVICE HERE.

Pretty awful. Didn't get the chance to try the food, but that was possibly the worst experience I've ever had in a restaurant. I asked to use the washroom before ordering, which is normal, I just got off a really long buss ride and needed to go. I leave the restroom and sit to order, realize they don't have yam tempura roll. I'm a pretty picky eater and always order the same food in sushi restaurants, and am a vegetarian. So I generally go for an avacado roll and a yam roll with some miso soup or another appetizer. I end up just ordering a miso soup and an avacado roll. The women working then informs me I have to spend a minimum of $8 to sit inside to eat. So I look at the menu and decide I don't want to purchase something extra just to be able to sit and eat and let her know I'm just going to go out to find somewhere to sit and eat. I leave the restaurant and check my phone to see what else is open around here while I wait for the ferry. This women follows me outside and starts getting angry with me for "not being honest" and calling me a liar, I said "that's what you are making up about me, I am not", but she persisted, I think she wanted an apology? But I don't believe that was necessary. So I walked away from the situation, as I'm walking away she starts taunting me and saying "Run away! Trash! White trash!"

I whipped my phone out and got video of her calling me "white trash", so then she started threatening to sue me! And also started taking photos of me, I don't know why? To get evidence that she followed me outside to call me names I guess?

I find it hard to imagine that this is an isolated incident.

The kicker is I'm neither white nor trash lmao

I'm Haida, First Nations, and this women is operating on the unceded Territories of the Squamish Nation.

Normally I'd take the time to talk it out and come to an understanding, but she had no intention of hearing me out. She had already made her mind up, I was a "lying white trash".

What a world...

Terrible service, very rude and terrible food. Do not recommend

Update after their reply: I did not enter their restaurant until after my father had ordered the food for my three younger siblings. All under 12 years old so yes a California roll and cold edamame tied them over until we could get home for dinner. We used the bathroom as my little sister got your hand sanitizer in her eye. I asked four times for a cup of water to get it out and YOU told us to go to the bathroom. We were in there for 3 min max. That is a lie that we used it messy. And we waited outside on the curb for our food not at a table. I was in your restaurant for 5 minutes max. And two of those you were talking bad about me saying I’m so picky. Again I’ve never had edamame cold, and I asked very nicely if you could heat it up. And you agreed and said out out out to everyone but I stayed and that’s why I heard you. You are so rude. Do not come here...

My partner and I sat down to order food, the initial energy the lady had towards us was unwelcoming. I wondered if they were closed? No wonder why they were empty once we experienced the lady’s attitude as we ordered. We felt rushed to order . We ordered well over $20 of food on a bill we planned to pay together, the lady said I hadn’t ordered over $10 and I asked if I needed to when my partner had ordered multiple items. I asked for the menu again so I could choose another item and she dismissed me and stormed into the kitchen, asked if I wanted my edamame warm or cold- I was confused as at every sushi restaurant I’ve been to, it’s been steamed. I heard her throw it in the microwave and based on the low quality customer service, my partner and I stood to say thank you but that we will cancel our order. They yelled at us as we left...