Freshslice Pizza - Horseshoe Bay Village — Restaurant in West Vancouver

Got 2 slices of pizza and wings. The pizza was average freshslice - passable, but exceptionally unremarkable cheap chain pizza. The wings were soggy, lukewarm, and served in the same disposable metal tray they had clearly been air-fried in. Slathered with about a half cup of cold barbeque sauce, they provided a contrast to the pizza in that they were quite noteworthy indeed, albeit for the repulsion factor. I had to scrape about 90% of the sauce off to eat them, and by that point the cold sauce had leeched enough heat off them that they were barely above room temperature.

While the location is clean and bright, likely due to how new it still is, it is offset by the terrible food. At least the cashier...

Disappointing visit. The cashier didn’t wash his hands after handling payment before making our pizza. We asked for spinach, but it looked so wilted he went to the back to check for fresher ones—there weren’t any. He called his colleague for help since another customer was waiting. She came out while on her phone and wasn’t listening to us—we had to raise our voices to stop her from grabbing the wrong toppings. She kept using the same gloves to touch her phone and our pizza. To top it off, the original cashier later used his bare hands to take the pizza out of the oven after handling raw ingredients. Serious...

This pizza place has fantastic value and friendly staff. We were greeted with a friendly hello, and my daughter was given a balloon. We had a "unlimited toppings make your own pizza" made XL. Very reasonable priced and they didn't skimp on toppings. The pizza was made before my eyes, and into a box in about 8 minutes total. Very fast if you're waiting for the ferry and in a rush! We will definitely be back as we are on the ferry very often! Such a great business model, as they are a franchise and seem to have the quality control...