Very cute location, and the coffee is good. The food is mediocre and often a wait or sold out. Today, we encountered both. The "8 minute" pizza (written on the board and warned by the staff, which we agreed to) took 20+ and when asked, discovered they had forgotten it on a counter. Admittedly, they were busy when I asked, but they had had no customers except us when we arrived and no one for 15 minutes. 8 minute pizza could have been done twice over. Also forgot about the cinnamon roll.

The 3 staff members seemed hectic and lost, one kept taking orders, another furiously texting on her phone, and the third running around like a chicken with her head cut off, but not really accomplishing anything. They were still laughing and chatting amongst themselves how easy closing would be with 3 people.

We've been here before and the service has never been spectacular, but it has never been so bad as today. If there was another cafe at the terminal, they would definitely get our business instead.

Also, $7+ for a watery smoothie. Gross.