Wild Wood Cafe & Catering Co — Restaurant in Whistler Resort Municipality

I've rated this a 3/5 on customer service, cleanliness, flavor, presentation, and atmosphere.

First I'll star off with the not so good: Customer service and cleanliness. We had a very "rough around the edges" type server that seemed to not know where to draw the line with his comments and secondly, unaware how to problem solve. We had a bit of a mix up with our meal, and he stayed "yeah, so I saw that, but I didn't order it like that. It's the kitchens fault" and sauntered off. We felt under appreciated for the business we brought, especially as these were gusts to whistler. Secondly, I'll address cleanliness. It seemed not to be a priority to keep the establishment clutter free, and clean. I witnessed the waiters spraying tables and wiping them with clothes dropped on the floor, fingers in food as it was being delivered to other tables, and a 60% chance the utensils were not cleaned well.

Now, let's get to the atmosphere. It had a diner feel. Nothing to fancy or classy. Just a place you'd go to get a quick bite and head out. Nothing that leaves a lasting impression.

Lastly, flavour and creativity. This is wild wood cafes saving grace. The food was flavourful and plentiful. Presentation was well done, adding slight creativity...

This used to be my girlfriend and I’s favourite place for brunch, service was friendly, food was fast, delicious and prices were very good.

Our visit today was the opposite. Our food came out 20 minutes apart and there was no apology or evening acknowledgment from the staff that there was an issue.

In the hour that we were there, there was at least 3 others with the same issue, and no offer of any compensation from the staff, we understand it was busy but that doesn’t excuse poor service.

We have noticed in the last month or so the prices have gone up and the service has gone down. Disappointing as this used to be our favourite place.

We chose this spot to celebrate our anniversary and are wishing we’d gone...

I was curious about this place based on other reviews & photos, I love a great, hole I'm the wall Cafe. Unfortunately, it was a disappointing experience. Although they do have an espresso machine, our server informed us that it had been broken for over a year & was only for show, so don't expect cappuccino despite photos you might have seen. Our food was just ok, My fried tomatoes needed more time on the grill & the cranberry sourdough toast was dry & flavorless. Our server was cheery & to be fair, she did made a comment about a new cook & that may have had something to do with the quality...