I had to edit this review as a lot of things I had originally posted became outdated after a month. (I was here more than once in that month since I did enjoy it) So this is an amalgamated review.
I debated between 3 and 4 on this visit, but ultimately went with a 4. The service was fine on this visit from our server. She took direction but not initiative. The food is generally good. I'm still waiting to find that dish that I have fall in love with and crave all the time.
It didn't start out well. They had a water issue, which was the same water issue that was there from a month before that I guess is still not resolved. The water is yellow. They could not serve tap water or make tea. If tea, hot water, etc is important to you, you are out of luck.
On this visit, I had brought a group of people from out of town to try Helios. Originally they had platters which were priced well for their assortment of items to try. We were told they no longer have them. They were meant for customers to try everything and get a taste of the food, but since they have been here long enough, they felt it was no longer necessary. We were disappointed to hear that as it made for great presentation and was nice to have a sampling.
Portion sizes are large for everything.
When we went originally there seemed to be 3 sizes for salads. Half salad is not the same as a starter. (Pictures below show the difference). We used the Pellegrino can to help show size. However I am unsure if they changed that since.
We went for lunch this time (the other times it was dinner) If you order the fries with fish expect a lot of fries and only a little fish. The full serving of calamari I felt was not as good as the side that you add to your meal. Its almost the same in value, but half portions often cost more. So if you do want all that calamari go ahead, but half portions are equally fine. The slouvaki lunches seemed to be the best value and looked well balanced. The caviar dip this time was not as good as the first time we tried it. Highlights was flaming cheese because... Flames. The pan is larger where the cheese is a smaller piece in the center. It comes served with pita bread. There was a lot of dressing on our half salad and a more moderate amount (I preferred this one) on our starter, which makes me feel it can be inconsistent.
Service is standard. Some are better than others. They usually did not go out of their way, but they were friendly and did their job. I feel like the pricing is fair for what you get. I appreciated everything came...
Read moreOur party went to this restaurant for joint birthdays. The waitress was absolutely terrible! I had to yell across the room to give my order. My salad came before my appetizer, even though everyone else's appetizers already came. My wife's salad did not come with the promised garlic bread so had to ask for that. Had to ask 3 times for refills. Asked 3 times "where is my appetizer". Our waitress dropped the cheese shaker and vinegar on the table right in front of me. All the main meals, except for mine finally came more than an hour after we ordered. My meal came 5 minutes later which to my surprise included my appetizer, which I was not pleased about at all because I would've preferred having it at the same time as everyone else (before the salads).
With all that in mind, the food was very delicious, but I will say, it was not worth the wait. The food was nothing special compared to anywhere else. I ordered the Fettuccine Alfredo. I've had way better at Olive Garden with way less of a wait time, better salad and bread sticks. The only thing that was better was the size of the portion, so much that I took more than half of it home because I filled up on my appetizer that again, came with my meal instead of 30 minutes earlier.
Overall, I did not enjoy the experience. I would not recommend this restaurant to anyone. A major change to the service is needed, or this restaurant will not...
Read moreVery pricey meal, the service was good although when I asked for a glass of water nobody else was offered water. The food...
My Caesar salad that came with my meal was so vinegary it made my face do that vinegar sweat thing and my chicken Parm came so overcooked that I could barely cut through it and it was charred on the bottom. Who serves food almost burnt to a crisp?? I sent it back, the replacement was slightly thicker and cooked a bit better. By the time my replacement arrived,, the other people with me had finished their food so I just put it in a takeout box.
I was put off by the "no substitutions" at the top of each meal category. I would have much preferred the option of soup or salad rather than being forced to have the salad and I think that fettuccine alfredo is an odd accompaniment to chicken Parm. But "no substitutions"!
My husband's meal was much better than mine - he ordered the pork souvlaki which was the special. He would probably come back. I won't.
There was only one other table occupied while we were there at 6:00 on a...
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