KFC — Restaurant in Winnipeg

I went to this KFC for a later lunch this Fall, and I observed Covid 19 health and safety violations. A staff member that had eaten her lunch at a restaurant table was returning to work behind the counter without a mask on and cut between two senior costumers (who had masks on) being only two feet away from each of them. Instead of going around the line where the soft drink station is, she cut through the line getting too close to these elders. Another health and safety option was for this staff member to ask people in line to please back up while she passed through. The line inside became too crowded and long, and went out the door, so I went through the drive-thru instead. The drive-thru line up took a very long time, which was odd considering there were several staff members working. It does not take this long at other KFC locations while people are on their lunch breaks from work. After finally receiving my order, which the staff member almost made an error on, but clarified it with me, there was no straw, napkin, or fork and knife combo utensils in the bag for me to drink/eat my meal with. I emailed their costumer service office and got a quick reply by him thanking me for my complaint, but nothing was done to rectify my experience, nor was I given any feedback on how they handled what took place. I emailed the same person again, and silence. ZERO STARS for this location along with their virtual costumer service office for terrible customer service, and for staff members not following basic Covid 19 health and safety regulations. The best KFC location is on Lakewood Boulevard at Fermor Ave where the manager is a friendly woman whose office is right next to the costumer counter, and her door is always open. She works a lot with her staff behind the counter as well. I will never go back to the Henderson...

Extremely disappointed in my experience with KFC. I haven’t had KFC in years when I drove past a couple of weeks ago I saw that this one had been renovated so I thought I’ll give it a chance. I’m sorry but what a complete waste of money. I ordered the boneless basket the one with 3 chicken strips, popcorn chicken, fries, salad, and a drink. As my drink I ordered a 7UP went to drink it tasted completely like water I was with my mom as well she ordered and ice tea same thing with hers. It seems that they are not filling their machines up with enough or any syrup. Then I go to eat my food they have the number of chicken strips correct, but for the fries and the popcorn chicken those two food bags were barely full. It seems like a lot of money for to spend for very little food. Why not fill the the fry bag and the popcorn chicken bag up all the way. My moms fry bag was the same barely even full. Now to the actually eating of the food. I don’t live too far away from KFC so I was only expecting to the food to have cooled down a little bit. That was not the case when I went to eat the food it was not warm at all like it had been sitting out for a long time. What I thought would be a dish free night was the opposite I had to pull out a pan and heat all of my food. The fries also had not seasoning salt or just salt in general, so I had to use my own. So much for ordering takeout I guess. I’m really disappointed in my decision to give this KFC a chance. Looking at google reviews after my experience it seems like most KFCs in Winnipeg need some work. Why is KFC not doing anything to hold their restaurants accountable. There are many more better and affordable options down Henderson. Don’t waste your time or money on this high priced poor...

What happened to the taco bell and kfc I used to know and love. The price is crazy for one. I can easily just go to a regular restaurant and not only wait just as long but pay just as much and have 10x better food. The quality has honestly gone down. There's something different about KFC chicken these days and everyone I ask agrees. Same with taco bell. Only the taco doesn't taste different like the chicken. It just lacks ingredients all around. They are the skimpiest tacos in the world 7/10 times and it doesn't matter which taco bell you go to.

Also it's true what everyone else says. When I went through this drive thru I had to repeat my order 3 times. I don't know what that is all about but it's sad. In addition they don't offer taco tuesday here even though the website says they do. I was charged 11.72$ for 3 beef tacos. It's supposed to be 2$ each.

Something has changed with this place over the years. I miss the old taco bell. I won't be going back to one again. Another childhood place once...