Né de Loup — Restaurant in Winnipeg

We went with a group of 10. I will preface that the food was wonderful, however the service and experience was less than stellar. When we arrived for our reservation, our table was not completely ready, 3/4 was ready and there were two people sitting at the table that would be adjoining. The person that greeted us said we could certianly sit while we wait, but stood next to the couple sitting at the table and said were just waiting for 'them' to leave. I was embarrassed for the strangers. When our party all arrived we were chatting and the server came by to get drinks and tell us the special menu items. She told us they only serve wine and scotches. A few of us were dissapointed as we don't drink wine or scotches. When the server dropped off the 'scotch' list, we noticed several other items available. The server also stood on one side of the long table. She was yelling down to take drink orders. We had to ask her to come to our end of the table so we could hear and have a conversation with her. She then asked us all to be quiet so she could repeat the drink orders back to us. She rattled off multiples of drinks. For example, two old fashions, three beers, one Sav blanc.. etc. How would we know how many beers were ordered as a table? I ordered one. I did not know that there were three or seven ordered for the entire table. Not our place to manage that. Drinks came and we ordered food. When one of the people at the table asked if there were any specials, we got back "Well as I said earlier...". She did have to tell us the two  specials again. We are a bunch of degenerates. She told us it is recommended that the table orders 15ish dishes to share. We all told her we would be ordering separately / as couples. This did not go over well. Maybe that's tough to manage for such a large table. The impression we had was this restaurant is clearly not meant for large parties. She told us that it could happen, but there is no way to tell how the dishes would come out, about 4 at a time.

Food started to arrive. My end of the table received half of our order, while two people at the other end received EVERYTHING once the rest of us were all done eating. We were warned. The server was great at explaining the items being delivered and it's accompaniments. That was nice. I had ordered the tuna special. She came out and asked the table who ordered the tuna dish. As it was 'who wants to be served first' game, Russian roulette of service, I spoke up and said I had ordered the tuna special. It was an order of the regular menu tuna. No one at the table had ordered that. The people who got served last had the duck, they said it was not cooked fully. The server took it back and had it refired for them. My husband said he felt his chicken was a tad pink. We did have to ask for dishes to be cleared. Table was getting cluttered. The server thought my husband had asked her to leave the extra, empty wine glasses. When she brought me a beer, she didn't tilt the glass and poured it straight upside down. Leaving the glass half filled with foam. (First world problems)

Food was excellent overall. Food portions are small (yes, it is Tapas, I understand). Ranging from approximately $16 - $25 per dish. A beer is $7 and different sizes of wine glasses ranging in prices.

Those who ordered dessert enjoyed it.

When bills came out she told us that they have an old system and she was going to have to recite everyone's orders back for clarity as it is all hand written. Not a problem. While doing this we realized that the birthday girl had missed an entire dish. Never got served. Checks were mostly accurate.

The servers attitude and approach was crumby throughout the entire evening. People have bad days, and I get it. Sometimes it is hard to fake it. Its unfortunate that it collided with us on this day. Sadly, it does mean we...

To start, I am a big fan of the Bagshaw restaurants and Passero is my absolute #1 favourite restaurant in the city! I really liked Enoteca as well so I was very surprised at how my two recent dining experiences went at the new Ne de Loup (formerly Enoteca) restaurant last week.

First of all, the service at Ne de Loup was impeccable. The staff were attentive without being intrusive, knowledgeable about the menu, and provided helpful recommendations. The ambiance was warm and welcoming, making for an overall enjoyable experience. While the service was exceptional, unfortunately, the food didn't quite match up.

I’ll start with the great dishes. The fried chicken was perfectly crispy on the outside and juicy on the inside—comfort food done right, although it could use a sauce to accompany the chicken. The beef tartare, with its balanced seasoning and texture, was a standout. The tuna was good, but nothing special. It was presented very well and had a good freshness, but felt like a dish that could have used a little more seasoning to elevate it. The gnocchi was good but lacking in flavour. The texture was fine—soft, pillowy—but the dish overall was under seasoned and wasn’t quite what I expect from such a classic dish, a little more attention to flavour balance could have made it a lot more enjoyable. The beef tenderloin was pretty good , but again not outstanding like my previous beef dishes from this group. The scallops were an interesting dish on paper but they were overall pretty bland and also could’ve used more seasoning. Unfortunately, the duck and pistachio pâté was a major disappointment. It lacked the smooth, creamy texture you would expect from a well-made pâté, and instead felt more like a crumbly, overcooked mass.

Ne de Loup offers an outstanding service experience like all of this group’s restaurants, but sadly, the food left much to be desired. While a few dishes, like the fried chicken and beef tartare, were excellent, others like the pâté, gnocchi and scallops fell short of expectations. If you’re in the mood for great service and some hits and misses on the menu, this place might be worth a try—but for those seeking a consistently high-quality meal, Passero is still the absolute best in...

Our reservation was given away after having our table reserved for a month, and the manager on duty couldn’t be bothered to come speak to us or attempt to resolve the issue. Our reservation was for 8pm, but we called to ask if there was a bar top we could sit at for a drink before hand, which we were told yes. When we arrived, we were not greeted at the front. Once we sat at the bar, we were not offered drinks for at least 10 minutes and had to flag down a server. When 8pm rolled around we asked if our table was almost ready and were told our table was cancelled because we wanted to sit at the bar. We explained that that was not the conversation that was had at all and we would like a table as the bar top was very cramped and uncomfortable to eat dinner at. Eventually, our server said she would figure something out. 820 comes around, we had to flag her down again to ask what was going on. We were told there was no table for us. The manager on duty was aware of the situation as we saw him speaking to the server. He did not even bother to come speak to us or apologize. We had high hopes but were very disappointed in the customer service. We went to Mona Lisa across the street for dinner where we received fantastic service and...