Tim Hortons — Restaurant in Yorkton

This Tim Horton's, on the east side of Yorkton, used to be a place I enjoyed going to, but not so much anymore. Since the renovations done last fall, the place now is more open as all the booths have been removed, but it is also now extremely noisy. It's hard to hear the person you are sitting with at the same table. Some machine in the work area makes a very loud noise that blots out anything being said. Many fewer products are shown in their showcase than there used to be. The customer service inside is quite slow. We used to love the chili served with a whole-wheat bun, but the bun has been replaced with a much smaller white-flour product, not nearly as tasty and nutritious as the whole wheat bun. Cost is the same but for less food. I have offered to pay for a whole wheat bun with my chili, but they refused to sell me one. I have Type 1 diabetes. The whole wheat is much better for my blood sugar, but no one seems to care, sadly. One other thing, the customer seating area is cold. The new continuous long bench on the east side is right up against the windows, and it was very cold sitting with my back to the window. I had to wear my winter jacket. It was much more comfortable before the renos. Give me a booth for more privacy and also...

My son and I came this morning to order breakfast excited to try something new. We ordered the maple scrambled egg box and the cashier repeated our order. We asked for no cheese on one and cheese on the other as we had reviewed the ingredients on line prior to coming. She put the order through and then asked if we would want wraps we informed her we could not have them because we cannot have gluten. She then switched what she said and claimed we ordered wraps, we contested her claim then she quickly said she would make the bowls. When the bowls came I asked her which one had cheese and she said they don’t come with cheese. We showed her the one line menu that states other wise. She started saying that only the wraps come with cheese and two of her coworkers began to yell at us saying it doesn’t come with cheese. Despite us showing them what it says on line. They were rude and dismissive. If you make a mistake it’s not a big deal, just fix it and treat your customers right. Yelling and gaslighting people is...

ordered food and drinks via delivery service app but did not receive drinks we ordered even after the store contacted us explaining that our original order could not be fulfilled and asked if we wanted to change our drinks we agreed and gave them our new request when the order finally arrived we did not get ANY drinks they didn't even give us water what kind of coffee place doesn't have any freaking coffee? i will not be ordering from this location again not on the app or in person this is un acceptable. I'm getting very annoyed of the terrible service in this city. its not the first time this location has messed up my order. i have some very strong words for this location but i am doing everything in my power to restrain myself from using them. i do not recommend anyone go to this location if they want actual good service. as of writing this review the second location is better but knowing this city that could very...