Juan Valdez - Multiplaza La Felicidad — Restaurant in Bogota, Capital District

Based on one experience at Juan Valdez in Multiplaza, I’m going right for 5 stars. The presentation of each pastry item in the case was enough to make my mouth water but I stuck with my plan to get only a coffee. There were plenty options but I’m a cold coffee drinker and had seen the iced drinks in hands all about the multiplaza mall, so I went with the nevado chocolate. The wait was short and appropriate for a busy coffee shop. The nevado chocolate looked amazing but the coffee flavor along with chocolate definitely was the stand out. It was sweet enough that my toddler fought me for it after I gave her a sip 🤦‍♀️ The only thing I would have liked different was a larger size but my waist line...

Great service, great coffe. The place is a bit crowded so it can be a little difficult to get a table and most of time there is a waiting line to order, but once you taste the delicious coffe and deserts you totally forget about the wait at all. A must visit place if you want to try one of Colombia's...

He visto con preocupación como ha desmejorado el servicio de este punto, pedí un granizado que parecía un jugo de café, su consistencia era líquida, sin sabor y al realizar el reclamo la chica de nombre Yamilé me miró mal y me dijo que esa era la consistencia y no me hizo el respectivo cambio a lo cual tenía derecho, exijo respeto por la marca y por el cliente. Deben capacitar más al personal no solo en las recetas estándar sino en una adecuada aceptación de...