Taco Bell Metropolis Mall — Restaurant in Larnaca

Disappointing Service Despite Good Food

I visit Metropolis Mall quite often and have stopped by Taco Bell multiple times this month. While the food is genuinely enjoyable, the customer service leaves a lot to be desired. The main issue is communication — the staff, particularly the cashier with glasses, seems to speak neither Greek (which is the main language in Cyprus) nor English well enough to take orders correctly.

This has now happened three times this month with my own orders, and I've also seen other customers complaining to the same cashier about mistakes. It's frustrating to deal with this kind of service, especially when it's a recurring problem and nothing seems to be done about it.

Taco Bell really needs to re-evaluate their hiring or training process for this location. Good food is not enough to make up for poor and repeated...

Very bad experience in Larnaca at the Metropolis Mall! There was nothing « crispy » in the Crispy Chicken Burrito meal I ordered. The burrito consisted mainly of 2 very thin strips of chicken with no condiments whatsoever ! It was too dry to swallow. Overpriced. Do NOT buy! There are many other dining options in the mall and much better value for your money. I talked to the manager and complained he just listened but didn’t do anything ! He didn’t even apologize for the bad experience. Again, just do NOT buy...

It took 30 minutes for the manager to take my order whith 2 people infront of me. I thought it was taking a while beacuse they were having a big order but I was was shocked to see that there were only 2 drinks.aftwr tge 28 minutes it to agian 20 minutes for 2 burritos I got only 1 burritos and when I was told what burrito the one I got was a asked for the other burrito but got 2 identical greek burritos. So when I asked for extended beacue I paid for one greek and crispy chicken burrito I was...