Crazy evening …. Been to this restaurant every year since it opened , never had a bad word to say ! The food , service and atmosphere has always been spot on ! Tonight couldnt have been any worse . We arrived at 7.30 having pre booked our table and chose our drinks . I ordered a cocktail , my sister and husband chose aperol spritz and a limencello spritz and my daughter (age 9) ordered a mocktail . Drinks arrived, mine tasted rather sweet and not like what I ordered . After checking with the waiter and my daughter drinking some of the said mocktail , we were advised that the drinks had been mixed up and my 9 year old had infact had Alcohol . Fast forward 10 mins of confusion surrounding the cocktail mix up which at this point we still didn’t get an apology for . My sister and husband pointed out that their drinks were not right ! There was NO Prosecco in the either of them and if there had been it was very flat . We asked the manger to change them and this where things got weird . He acted aggressive , blamed us for not telling him sooner ( we had previously been dealing with his staff giving my 9 year old alcohol for the 10 mins we were there ) he was bouncing around , speaking over us . Not apologising and accusing us of lying . All very odd behaviour (My sister is the general manager of a very successful restaurant in Manchester and when we pointed out how customer service should be done after him bouncing around like he was trying to stop himself from losing his shit over 2 cocktails costing €18 he simply said oh yeah good for her ! ) What a really odd aggressive human with zero customer skills . I had to ask him twice to stop talking over me . He had no room for his customers opinions or suggestions . We feel our complaint was valid . He made it that awkward for us that we paid our drinks bill and left. A simple apology and sort out the spritz drinks would have surficed . Instead he lost another €100 plus on food ! After many good Visits it’s shame as I won’t be returning.
We ended the evening on a great note though we ended up in Porto Antico just up the road ! Wow wow wow that place knows how to cook the nicest food and the service is...
Read moreGreat location just out of town,nice sae view and for sunset, but ..dissapointing..tables old,ashtrey plastic,costers broken,service critical. We sit for a nice sunset dinner,waitress cane twice to ask for our order before we to be ready,when we were was nobady to take our order. We ordered Bottega rose sparkling wine(No souv.blanc on menu-next door Sea caves has 3 kinds),which waitress brought some wine ,open it by being covered and we didn't saw what it is. At moment when i removed it-we saw that its totally different wine. When we asked why-she answered -its the same, no it is not same...We asked for Bottega Moscato,our dinner was served,but still no wine on table(that its 25min.counted),so i went to choose the wine by myself while somebody from staff showed me what they have. So big mess on fridges,you can't see what they having all mixed up. While our dinner of sea food were getting cold i had to stand up from table to choose a wine,cus got tired to wait 25min.Finally we eat it cold,nobady came to ask if everything its alright now with wine or food, also wine serving was very wrong from waitress with turn hand and asking from other to make wine tasking too, usually make it the one only whom chooses the wine! From my previous meal also got dissapointed when for dessert they bring a cheese cake which was 5days old,dry and very bad looking,for taste i don't even want to say... Dear menagment and owners,just advice-make sure your staff its trained and keep your inventory in stock,half from vines on menu missing...I would be happy to see improvemants in that place,so i can recommend it to a...
Read moreWhat can I say about this place! Firstly, absolutely stunning setting overlooking the med'. You won't be disappointed watching the sun go down. Set around 5 minutes drive from Coral Bay heading towards the Sea Caves, you pull in on the left into a spacious car park & stroll into a covered canopy with a large choice of seating arrangements. We chose the sea front tables with naturally covered leafs. The service was excellent, specifically Victor who kept our drinks 'topped up' and looked after us the whole time we were there.
We decided on a new challenge for Sentiero's, to drink every cocktail from the Sentiero's Signature Cocktails menu. From the top of the list, all the way to the bottom we manage all 16 cocktails in 8 & half hours, 15 minutes before they closed. We were the first to achieve this so, when you visit, that's your challenge! Good luck! The cocktails are strong so beware! But we loved them all. Don't worry, there is plenty of choice of food while you're sipping your way through cocktail heaven. I chose the halloumi sandwich, my wife chose the pesto pasta and other friends had tuna. Everyone of us highly praised the food. Mine was excellent.
The toilets are modern and clean and the whole setting is very tranquil.
Overall, a perfect setting to chill with friends, great drinks & food with attentive staff who genuinely want you to have a great time! Definitely be returning, maybe next time to challenge drinking the 17 'classic' cocktails from another page...
Read more