Campus River Restaurant — Restaurant in okres Brno-město

The staff, except a few exceptions, is absolutely terrible compared to other places, even cheaper ones. they're rude and they don't care to hide it. But they could behave better, considered the location is full of foreigners.

There is absolutely no customer service in any case ; I went for a breakfast menu where there's clearly written ( both in Czech and English ) that " the coffee " is for free together with the food. I was surprised to hear that espresso wasn't part of this offer, and I had to pay 45kc,- for it. When asked for an explanation, the waiter blamed her colleague who served me, showing great professionalism. I can understand that espresso might not fall under the ' free coffee ' category, but ;

1. I should/could have been informed when I ordered
2. It should be at least written in the breakfast menu
3. the staff shouldn't be blaming each other.

For the rest, food has small portions, waiting times are biblical and the chef has the tendency to add random, sometimes inedible vegetables to every dish, to make it look...

Naprosto uzasne jidlo i kava. Restaurace i kavarna maji nadherne interiery a obecne jsou o nekolik urovni vyse, nez zbyle provozovny v nakupnim centru Campus Square. Jako jedine jsou dustojnym mistem pro obchodni schuzky. Nicmene obrovsky nedostatek vidim v chovani personalu. V restauraci je personal prijemny, ale opakovane se mi stava, ze si objednam po obede kavu, nebo kdyz pri schuzce dopijeme obcerstveni a chceme dalsi, ze se po dvaceti minutach pripominam, aby mi jej donesli. Vzdy se zdvorile omluvi a vsechno napravi. Kdybych vsak hodnotil samostatne chovani personalu kavarny, dal bych pouze jednu hvezdicku. Povazuji za naprosto skandalni a neprijatelne, aby mi ctvrt hodiny pred koncem doby na snidani bylo oznameno, ze snidane uz nepodavaji a kdyz na sve objednavce trvam, tak aby si z meho doprovodu personal utahoval pomerne arogantnim a vysmivajicim se tonem, kdyz si nedokaze okamzite objednat. Take me prekvapilo, ze jsem k objednavce, kterou mi nakonec donesli pet minut pred skutecnym koncem snidani, dostal bezedny salek kavy, ktery obsahuje, ale jelikoz jsem ho chtel dolit 3 minuty po konci snidani, tak byla ma zadost odmitnuta s tim, ze uz to nejde, protoze kavovar je vypnuty a musi se vycistit. Kdyz jsem ale rekl, ze si kavu zaplatim, tak presne z toho kavovaru mi ji personal donesl. Muj obchodni partner byl v soku. Ja uz jsem...

I visit frequently because I work in the same area. All foods are great with an exception from time to time. I experienced one of the best burgers here. Delicious stuff. Almost all staff is ‘amazing friendly’ but there is also one ‘as if constantly mad at something’

Edit: Had to change from * to **. Lately I have been served only delicious...