Starbucks — Restaurant in okres Teplice

I’m deeply disappointed with the service at Starbucks lately—not because of the coffee, but because of the increasingly unprofessional attitude of the staff. The level of moodiness and indifference shown by some baristas is completely unacceptable for a global brand that prides itself on customer experience.

This issue was particularly evident at the Starbucks located inside Galerie Teplice, Czech Republic. The staff here seem more interested in rushing customers out than providing even the most basic courtesy. It’s disheartening to be greeted with cold stares, passive-aggressive tone, and an overall unwillingness to engage—especially when all you’re doing is placing a simple order.

Customers are not doing Starbucks a favor by walking in; they are paying for a service and deserve to be treated with respect. Unfortunately, this location has turned that basic expectation into a coin toss—you never know if you’ll be treated decently or made to feel like a burden.

If Starbucks wants to maintain its reputation, it needs to urgently address the customer service standards at Galerie Teplice. A cup of coffee shouldn’t come with a side of bad attitude.

This experience occurred between 12:00...

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