UMI Sushi Valby — Restaurant in Copenhagen Municipality

really really delicious sushi, super fresh and noticeable great quality. the interior of the restaurant is really lovely, it’s a dark place with soft sounds and mood lighting. honestly? if you have sensory issues this is a LOVELY place to dine, i felt very calm during the visit

with that said, we had a lot of trouble even trying to order. we are met with a somewhat cold staff, that tells us to scan a code and order. the website that pops up after scanning is a complete mess. every item is listed as “0kr”, and half the items on the physical menu do not appear. the search function is entirely useless and the website serves no other function than being extremely stressful. after about 15 minutes of earnestly trying to order via the website, we give up and ask the waiters for a physical menu. the waiters look very annoyed and we are again met with cold, short replies and no eye contact. when we try to order from the physical menu, the waiters again make this difficult even though we simply said “we would like menu number , number __ and number _” but the waiters seem to not understand this at all, and there’s a lot of back and forth before they finally accept our order. ignore the QR code hipstery bullshit website ordering, and just ask for a...

We had a reservation yesterday around 6 pm. The restaurant wasn't completely full, but we were seated at the back. Four TV screens in front of us were broken, which really detracted from the experience, especially since the rest of the restaurant felt quite dungeon-like. Our waiter was nice, but the ordering process was frustrating — our group of four could only order using a single phone. Additionally, I had sent an inquiry through Instagram a few business days before our reservation asking about a vegetarian menu, but I never received a response. As a result, I was disappointed to find out that I had to pay the same price as everyone else, despite only eating cucumber, avocado, seaweed, and egg. Overall, it was a very...

We got the all you can eat version and the food was very good Some of the staff did not speak English very good so it was a bit hard to get along. The mobile app has an English version but not everything on the menu is translated and sometimes the pictures are misleading (for the ginger they did not have a translation and the photo was one with 6 different sides so we were very confused)

They also forgot to bring us some of the stuff we ordered.

After we finished everything nobody paid any attention to us as we wanted to pay and leave. We tried to rise our hands or tell them to being the paycheck but they did not pay any attention. We eventually went to one of the waiters and asked her to bring...