Yao Asian Cuisine - Naco — Restaurant in Santo Domingo

If I could give negative 10 Stars I would. We were there last night and they had two party events going on and the staff and manager ignored the regular customers is sitting in the middle of the restaurant. The manager is horrible and has no understanding of how to manage a business let alone a restaurant. She has a very non-caring attitude and was more worried about leaning on the counter than actually stepping up and helping to make drinks, expedite food, check on tables to make sure everyone is being serviced, etc. She just stood there staring at the customers and leaning against the counter. It took us nearly 30 minutes to get two sodas and a lemon drink and that was after asking four times where our drink is and trying to wave at the manager to get her to come over. The waiter obviously was new because he didn't know what food we ordered and came back three different times to check on it and then didn't understand the name of one of the dishes, went to ask the manager, the manager said I don't know, and then they both came over to the table and we had to show them a picture so that they can possibly understand what we were talking about. It was now one hour later before the egg roll appetizer and dumpling appetizers showed up and they were burnt. 10 minutes later one plate of food came out and the other two plates still weren't prepared so we are an hour and 15 minutes in and we had no food. We complain to the manager and all she said was well sorry and that was it she did not care so we got up and left. Never again when I go here and they need to get a new manager and new servers here because it is horrible.

The best Yao of all of them is the one that they had in Agora mall. The orders were prepared quickly and the wait staff was excellent. This Yao is HORRiBLE! GET A NEW MANAGER! You also need better trained waiters and waitresses and a cook staff with a kitchen manager who knows how to expedite...

I’m not a culinary expert or someone knowledgeable of the Asian cuisine but I catalogue this restaurant as one of the best I ever visited considering: price, quality and quantity. Real nice place and if you go with a big group you can choose the Asian room which is a...

They take soooo long for everything and it wasn't even crowded there. Foodwise they're ok, nothing will blow you away. Easily loosing a star just for service. The ninja (value) menu is reasonable, it's available from Monday to Thursday from...