Sachi Park St. is definitely taking the dining and entertainment scene in Cairo to a new level, with such an impressive setting and interior design. Absolute eye candy and mood delight away from typical Cairo night life. 5 out of 5 for sure.
I am an old fan of Sachi Heliopolis, and an absolute fan of everything Baky offers the hospitality scene in Cairo, so below are my 2 constructive cents (a bit of a read, so it's for whom is interested):
--The setup is a huge upscale. however I felt that the upscale in setup met with a kind of downgrade the quality of the menu as opposed to old Heliopolis menu: (Downgrade is not the word, i can't find the right one. But the new menu is just 'less' compared to the old one in many ways).
Variety of dishes is definitely less, by variety I mean both, variety of food and price points choices. Food taste blend is less on some dishes compared to old menu. For example the Fried Feta is a much less quality dish (taste blend wise) than the old grilled brie appetizer. The succulent chicken liver appetizer is removed from the menu. The new duck linguine is not so flavorful, and the BIBIMBAP dish had much more rice to beef ratio. The gorgeous Sachi chateaubriand is still as gorgeous, but just 50% more expensive.
So to wrap up the eating experience bit, I find the menu had an extreme price increase, which would have been okay had I not felt the bit of downgrade of menu as opposed to the old one. The new menu shows the prices inclusive of service and VAT, which is good. It's always good to be able to see how much one ends up paying. But still the items themselves increased prices much, irrespective of taxes.
-- The service is amazing, like really the waiters are all very presentable, decent, friendly, and up to serve you at all times which is amazing. I just felt I could use less interruptions. It was just 2 of us for dinner that night, and in the middle of a lot of talking. Maybe the waiters can be one eye contact away from the cozy dinner tables for when they are called in or needed, and avoid offering too frequent assistance as it interrupts the talks? On the other hand, the very frequent assistance is super needed for bigger groups tables, so it's not like this needs to change. Just a little balance would make it perfect.
-- Finally, I love the washrooms design :) one small detail, if you can add some kind of small shelf inside the toilet cabin somewhere, where the ladies can put their clutch or mobile phone, that would be great. I personally take my mobile phone with me to the washrooms in case of emergency.
I would certainly want to go again, my food choices are now limited (i will miss the old menu), so maybe just for drinks and / or steak.
Thank you for all your hard work...
Read moreThe ambiance and food was amazing, but the man they have working at the door downstairs, as well as their general manager are JOKES. I walked in with a party of 15 (reservation made prior) and for some reason Ehab, their doorman (?) chose to single me out and tell me I don’t meet the dress requirement of “smart casual”. He told me I was wearing sweatpants when I had on WOOL TUXEDO DRESS PANTS WITH PLEATING. I asked him if there was a general manager working and he responded with “no”. I asked him if there was someone else that worked at the restaurant, preferably a supervisor, his response was “no”. I explained to Ehab that the dress code was never made apparent to us and that we had just taken an hour and a half long Uber to get here. His response was to laugh in my face and say “no exceptions”. After my party went upstairs they brought down the assistant manager and general manager Ahmed. Ahmed decided to agree with Ehab and say I was wearing adidas track suit pants, despite my pants costing $500 and being tuxedo pants, whatever. The assistant manager, who was a beautiful young lady, came over to me and apologized profusely and argued with Ahmed and Ehab insisting my pants were dress pants and not sweats. The general manager Ahmed’s response? “I’m not a fashion designer I can’t tell.” They were blatantly disrespectful and singling me out for being a native English speaker. How do I know this? They let in two young Egyptian men wearing SHORTS and t shirts. Horrible management and horrible staff, this place needs to hire competent workers that aren’t ego driven and close-minded. Attached is a photo of the “sweatpants”...
Read moreI recently visited Sachi Park St, and I must say, the experience was shockingly disappointing. From the moment we arrived, we were met with unprofessional and unwelcoming behavior from the receptionist, who spoke to us in a tone that was anything but courteous. we also encountered a series of issues that left us feeling disrespected and uncomfortable.
First, we had reserved an outdoor table for a party of eight, only to be told upon arrival that guests under 21 weren’t allowed in after 7 p.m. This was never mentioned during the booking process, and it disrupted our plans significantly.
Second, although we had clearly confirmed an outdoor seating preference on the phone, we were informed on arrival that outdoor tables were full. We were then told that the restaurant only “takes preferences over the phone,” and actual seating depends on availability upon arrival. This important detail should have been communicated during the booking call, as it’s quite misleading otherwise.
The most shocking part was when we asked to see the outdoor area and were told that women wearing hijabs were not allowed to sit outside. This felt incredibly discriminatory and disrespectful, and it’s something we haven’t experienced even in non-Muslim countries. To make matters worse, once we were finally seated, we saw several empty tables outdoors, leaving us wondering why we had been treated this way in the first place.
Overall, this experience was not only frustrating but also disappointing in its lack of hospitality...
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