Restaurant Uuno Pinza - Jätkäsaari — Restaurant in Helsinki sub-region

EDIT: I need to alter the reciew I gave 6 months ago. TL;DR: beware if you have any food intolerances or allergies.

In the past few months, I’ve repeatedly gotten the wrong toppings on my pinzas. Usually it’s just a topping missing, which is annoying but not dangerous per se. But on two different occasions my vegan pinzas have come with a heavy load of dairy-based cheese. The second incident was luckily visible as soon as I opened the lid of the box. But the first incident scared the bejeebers out of my dairy-allergic bottom, as I had already taken a few bites when I suddenly noticed my vegan pinza had burrata on it. 🤦🏼‍♀️

The staff is always sorry and comes up with solutions like ”we’ll give you a gift card” or ”we’ll replace your pinza if you’re free to pick a new one up”. I appreciate the idea of trying to fix something, but I feel like the staff doesn’t really understand why I bought the pinza to begin with: to fulfill my appetite and usually to eat with my friends or with my spouse. Like, at the same time with them. A gift card or a new 30-minute run to the restaurant while my friends are eating their pinzas is not really the solution I’m looking for nor the service I thought I was paying for.

I can tolerate a hiccup here and there like a normal person, but this has become a habit more than a hiccup for this outlet. Maybe we need to try out the other Uuno outlets and see if they also have a very creative take on vegan toppings or if they follow the normal interpretation of the concept.

This was my original review 6 months ago:

As a gluten free milk allergic person, one is used to getting some disappointing flavors in just about every restaurant that’s not exclusively catering for gluten-free vegans. I was extremely surprised to find the ”Tomppa” to be hands down the best pizza I’ve had since my food intolerances kicked in. Heck, it probably beat even the normal pizzas I had the past before the intolerances.

The crust is to die for, and I don’t know how such basic ingredients such as tomatoes, garlic and basil could be so beautifully blended together. As a testament to my awe, we got our first Uuno pizzas via Wolt – and went back to the restaurant for a do-over the...

Restaurant Uuno in Jätkäsaari is a pizza lover's dream, boasting delicious thin-crust pizzas with flavorful toppings. The extensive beer selection is a definite highlight, catering to various tastes. The cozy ambiance adds to the enjoyable dining experience, making it an ideal spot for friends and family. Attentive and friendly service further enhances the visit. Nonetheless, the overall experience at Restaurant Uuno is delightful, making it a must-try destination for pizza and beer enthusiasts...

Their 15 euro Caesar Salad is literally just the 2 euro Lidl salaattisekoitus, 4 cherry tomatoes, 0.50¢ of croutons, a handful of chicken and a sprinkle of parmesan and salad dressing... For 15 euros... No drink included. For the 2 other salads it's still €15ea but you also have to pay separately (€3) for the protein. #1 for the most overpriced salad in Helsinki. When you leave still hungry, I cannot...