“We felt like being the worst people on the planet.”
I typically reserve writing reviews for exceptionally good experiences; however, I find myself compelled to share a recent dining experience that was notably disappointing, not for the quality of food or the ambiance, but due to the service we received.
The food was good, nothing amazing, there was nothing wrong with it.
The place and its atmosphere are quite nice; the restaurant is carved into a rock. The interior is also well made. The music was also modern mainstream pop music with some jazzy variations. One can run an absolute gem restaurant in this setting.
However, what really shook us and made me write this review was the rude behavior of a (the) waitress, perhaps the owner or another key employee of the place. We started by ordering a bottle of wine. It got slammed on our table, was not poured to taste it, nor poured in the glasses. We felt like we did something wrong, ordered the wrong wine, didn’t speak good enough French (but we still tried!) - no clue. It felt like road rage in the rush hour, leaving us completely baffled.
Luckily, one of the kitchen personnel approached us and was very talkative, spoke English, German, flattered our home country, etc, clearly making an effort to make us feel comfortable. He literally went the extra mile: you would expect him to be busy enough in the kitchen.
Bottom line: fix the waitress and you fix this place. Until then, go somewhere else to spend your precious...
Read moreLa Cantina serves very good, high-quality food - I really liked the daily fish. It is also important to mention the special location in the cave, the ambience is pleasant especially in these hot summer days as it is quite cool. The owner is a friendly man and tries his best to meet the customers' needs.
The service can be improved, it seemed that the team is too small, since we had to wait longer and ask several times...
Read moreThe food is amazing the menu always changes they use fresh ingredients.... The chef speaks very good English and makes you feel very welcome.... I would eat here every night if i could. I have been to many restaurants in france on my travels and this is my favourite food...
Read more