We booked this restaurant for 8:30pm and we flew from Uk to Paris then drove to Chinon. Due to hold ups on the motorway we arrived in outskirts of Chinon 5 minutes late planning to go straight to restaurant, not even check in our hotel. Unfortunately the roads were closed due to a road race so we had to park further away and walk to the restaurant arriving 20 minutes late. Sadly we were not given opportunity to apologise or explain we were turned away very rudely by the maitre d. I accept we were late but there is simply no need to be so rude. You could have politely turned as away and explained why. You could even have rung us beforehand and warned us of the road closures. We walked past later and saw new diners in what were empty tables when we had arrived. I note from other reviews that English people have had poor experiences. Draw your own conclusions.