It's truly unfortunate that this place possesses so much potential, but its downfall lies in the abhorrent lack of cleanliness that pervades the entire store. Walking into the establishment, you're immediately hit with a wave of disgust as you navigate through the unsightly trash scattered around the store. Even the seating area outside, meant for relaxation, is rendered uninviting due to the appalling mess that surrounds the chairs.
The sight of the filth is enough to diminish any appetite you might have had. It's bewildering that the management seems to have turned a blind eye to the basic hygiene standards required in a dining establishment. The sofas, intended for patrons to enjoy their meals in comfort, are instead stained and unhygienic, completely negating any sense of coziness.
Venturing inside, the situation doesn't get any better. Stains mar every surface, leaving an unsettling impression of neglect and carelessness. What's more disheartening is the indifference displayed by the staff and the cafe's management. It's almost as if they couldn't care less about the sorry state of affairs that repel potential customers.
It's high time the cafe reevaluates its management team and instigates a complete overhaul of its cleanliness standards. The disregard for cleanliness and customer experience is shocking and tarnishes the cafe's reputation. The disrespect shown towards customers is palpable, and it's disappointing to see an establishment with so much potential squandered due to such a basic failing.
In conclusion, this cafe's potential remains untapped due to its shocking lack of cleanliness and care. Unless significant changes are made – starting with a new manager who prioritizes hygiene and customer satisfaction – it's challenging to see how this place can turn things around. The current state of affairs is truly disheartening and deserves to be addressed...
Read moreI know this brand from a store in Manhattan and I kind of agreed with them, but this one is a totally different story. AVOID IT! I went there 3 times: the first time the coffee was not fresh and the waiters were very very cold, well not the right day apparently but I didn't go there for them we're not going to lie to each other, we finished our cheesecake outside where it there were no jokes behind the contoire.. second time: halloween with the children, one of whom is called Joe.. for a sign that plays on American codes, it would be nice if it got up to date! not only was there a refusal but the waiter made them feel guilty by telling them "candy is for those who don't have it, go your way you won't get anything..." in a contemptuous and condescending tone... the children left completely disappointed with a bitterness as a souvenir the third: endless waiting to be served to such an extent that after 10min we preferred the cafe on the corner 200m away which is nice and deserves to work! You have lost a family as a customer and I will share my experience, as already said...
Read moreNous sommes venus prendre un jus aujourd’hui en fin d’après midi avec ma fille de 5 ans. Je suis accueillie par une serveuse qui m’indique que plusieurs ingrédients ne sont plus disponibles: pain, fraise, machine à à café en panne… je dis ok pas de soucis je prends un jus à base de concombre. Elle me facture le grand format sans me demander la taille que je souhaiterais.. je dis rien, je paye. Finalement ma fille se décide pour un jus également. Étant donné qu’il n’y avait plus de fraise, elle choisi de la banane en remplacement d’un jus sur la carte. Je précise cette fois que je veux le petit format… la serveuse me facture 7,50€ et m’indique que finalement il n’y a plus de concombre pour mon jus non plus…. Ok je demande de la pomme à la place. Je lui demande pourquoi je suis facturé 7,50€ alors que je petit jus est à 6,70€ ??? Elle me dit que c’est une erreur, qu’elle m’a facturé le grand format et souhaite me rembourser la différence. Je dis non c’est bon, j’étais un peu gavé deja… Nos jus arrivent et ma fille se retrouve avec un jus petit format… je vais voir la serveuse et lui indique qu’elle s’est trompé. Elle me dit que non c’est bien ce que j’ai commandé et qu’elle m’a facturé 0,70€ en plus car ma fille a demandé de la banane en supplément ???? Je lui dit que non ce n’était pas en supplément mais en remplacement de la fraise qu’il n’y avait plus. Elle me dit que c’est leur politique et que c’est comme ça. Les ingrédients de remplacement sont également facturés comme supplément. Un conseil, revoyez votre politique parce que ce n’est vraiment pas commercial. Revoyez également la propreté de votre cuisine, votre relation client et votre approche commerciale. Une chose est sûre je ne remettrai plus jamais un pied dans votre bar à jus. Moi même étant dans la restauration, vous n’avez aucune estime ni considération pour vos...
Read more