COIN COIN - Restaurant Marseille — Restaurant in Marseille

Our recent visit to this restaurant was a deeply disappointing experience for our party. From the outset, the waitress's demeanor struck us as distinctly lacking in warmth. When we quietly mentioned that the salad dressing tasted off to us, her response came across as increasingly dismissive. We politely expressed our preference for the salad not to be included on our bill. Her tone, as we perceived it, seemed to escalate, and we felt a sense of pressure to accept the salad, which left us feeling uneasy about expressing our concerns and our general comfort. There were moments where remarks were made that we found upsetting, delivered in a manner that led us to believe they were intended to be unheard by other guests. We also observed the placement of a menu on the table with an abruptness that made us uncomfortable, particularly given the proximity of glassware. For some in our party who are not fluent in French but could understand parts of what was said, certain comments delivered in French, as we understood them, gave us the impression they were spoken as if they would not be comprehended. In a city that welcomes international visitors, this interaction felt less culturally sensitive than we would have hoped. When we calmly indicated that we did not wish to discuss the matter further, the situation felt like it intensified, and her presence near our table felt increasingly uncomfortable — at times even intimidating.

Raising our concerns, particularly in front of our guests, appeared to visibly irritate her. We felt it was important for us to voice our discomfort when we perceived disrespect. Based on our experience, we personally would not choose to return to this restaurant or recommend it. We find it difficult to support establishments where we, as guests, feel disrespected or uneasy. We wish the best to the other employees we encountered, who were polite and professional, and sincerely hope that management ensures all guests consistently feel respected. We hope the waitress involved takes time to reflect on how her actions impacted our experience, and that she comes to understand that not all guests will remain silent in the face of perceived discomfort or mistreatment. We do not anticipate or desire an apology; our intention in sharing this is for others to be aware of the challenging treatment we personally received. We've noted that other reviews describe experiences that resonate with ours, suggesting this might not be an isolated incident.

Across our combined decades of dining out, we have never encountered behavior like this. We will not return and cannot personally recommend...

We were the third table that arrived at the restaurant at 19:45, so it was fairly empty. And we were glad that we got to order before the restaurant filled up (multiple 10+ people tables). Even so, for some reason, we got our two main dishes at 21:30, which made no sense, since we had ordered before 90% of the other tables. And it was very frustrating watchung people around us get their food when they came in way later than us. I know delays happen and I know it’s tough, but this was really too much. To top it off, I found a huuuuuge hair in my octopus dish, which really kind of ruined the experience alltogether, especially after the long wait. My partner was grossed out as well, so we just paid and left.

The entrees were very good (and on time), the drinks as well, and the waitress was friendly. It’s a beautiful restaurant, and I’m sure this was some sort of general error, but it was pretty...

I made a reservation and I written down that I wanted a nice table since we were celebrating my mother's birthday.

The dishes were good, abundant and rich.

Unfortunately, the service was poor. The young waitress, that welcomed us, was lovely and really attentive.

Sadly she left and another lady took charge. Her attitude was beyond rude, never bother to tell us that the restaurant was about to close, that we needed to leave soon, or anything. She just came straight forward with the bill and the eftpos in hand for us to make the payment and told my mother that we needed to leave in 10 minutes.

Even if the food is nice of a restaurant, the customer service is a great deal in the Hospitality industry.

Awful moment that we had to deal on my mother's birthday. I would recommend to go if the brunette rude lady is...