⭐ 1/5
I must regretfully report that my recent visit to this KFC location was nothing short of a profound disappointment. From the moment I entered, it became abundantly clear that this establishment is woefully lacking in both ambiance and quality control. The atmosphere was bleak and uninviting, with glaring, cold lighting that did nothing to soften the already dismal surroundings. Tables were left uncleared, some with visible remnants of previous meals, creating an unsanitary and off-putting environment entirely unsuitable for dining.
The food, unfortunately, did nothing to redeem the experience. KFC has built its global reputation on its chicken, yet what I was served was far beneath the standard I have come to expect from the brand. The chicken was overcooked to the point of being almost inedible—dry, stringy, and utterly devoid of the signature succulence that usually characterizes KFC's offerings. The seasoning, typically a highlight, was applied with such inconsistency that some pieces were overpoweringly salty, while others were so bland they were flavorless.
The French fries were perhaps the most glaring affront. Not only were they served cold and limp, but they were also entirely devoid of salt or any seasoning whatsoever. This basic oversight rendered them tasteless and unpalatable, a shocking misstep for such a fundamental side dish. It was as though no care had been taken at any stage of the preparation process, leaving me to wonder whether quality control had been entirely abandoned at this location.
Compounding the dismal food quality was the sheer indifference of the staff. Their lack of professionalism was palpable, with little to no effort made to engage with customers or provide even the most basic level of service. Orders were taken and fulfilled with a perfunctory air, as though the presence of patrons was an inconvenience rather than a priority. This aloofness only added to the overwhelming sense that this branch is failing to uphold even the minimum standards expected of a fast food restaurant.
In conclusion, this visit left me with an overwhelming sense of dissatisfaction. The unappetizing food, the unsanitary conditions, and the unprofessional service combined to create an experience that fell far below not just the KFC brand's usual quality, but any reasonable expectation of a dining establishment. I would strongly urge anyone considering a visit to this location to think twice until significant...
Read moreIl est des expériences gastronomiques qui, loin d’éveiller les sens et d’exalter le palais, s’illustrent par un enchaînement désolant de carences organisationnelles et de dysfonctionnements criants, conférant à l’ensemble une médiocrité abyssale. Mon passage au sein de cet établissement relève précisément de cette désillusion cuisante, oscillant entre une attente interminable, une logistique hasardeuse et une qualité alimentaire proprement indigne d’une enseigne censée incarner un service de restauration rapide.
Dès l’instant où j’ai franchi le seuil de cet établissement, j’ai été confronté à une cacophonie managériale d’une inconsistance déconcertante. L’inefficacité patente du personnel dans la gestion des flux de clientèle a engendré une attente d’une longueur insoutenable, qui, loin de répondre aux exigences élémentaires de célérité propres à ce type d’enseigne, s’apparente à une épreuve d’endurance insensée, soumettant chaque client à une expectative presque kafkaïenne.
Loin d’être allégée par un service efficient, cette attente est d’autant plus intolérable qu’elle contraint les clients à stationner sur place dans l’espoir d’obtenir leur commande, pris en otage par une désorganisation si manifeste qu’elle en devient un cas d’école de ce qu’il convient d’éviter en matière de gestion opérationnelle. Pire encore, la configuration exiguë de l’espace, conjuguée à une affluence disproportionnée, rend toute tentative d’installation particulièrement laborieuse, exacerbant un sentiment d’oppression et d’inconfort qui annihile tout espoir d’un moment de restauration serein.
Et que dire du contenu de mon plateau, si ce n’est qu’il fut à l’image du service : affligeant. Mes Thunders, d’une froideur aussi déroutante qu’inadmissible, trahissaient un laxisme aussi flagrant qu’inacceptable, annihilant le peu d’enthousiasme qu’il me restait. L’absence de chaleur, au-delà de l’atteinte au plaisir gustatif, témoigne d’un mépris tacite pour les fondamentaux de la restauration, transformant ce qui aurait dû être un instant de satisfaction en un épisode navrant d’indigence culinaire.
En définitive, cette expérience relève du naufrage absolu. Entre une gestion calamiteuse, une attente interminable, une organisation aux abonnés absents et une qualité alimentaire tout juste passable, cet établissement ne se hisse même pas à la hauteur du minimum requis pour prétendre à une prestation décente. Si l’on voulait illustrer le paroxysme de l’incompétence en matière de restauration rapide, ce KFC en serait assurément l’incarnation la...
Read moreFood was somewhat ok and all but I'd like to know, how this restaurant, using technology evolution to make anti-progress in costumer service, manages to run their ordering system on windows XP. I mean it's kinda fun to watch casiers trying to guess the order from blue-yellow-ish mess their screen provide, but waiting eternity for your food is not really worth it. Btw no, it is not fountain drink and QR code makes sure of that and also no, you can't order at the counter. There are few machines (of which at least one works!) for that, giving you choice of paying with a card or at the counter. You can obviously pay at the counter with your card and delay everything, which a lot of people...
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