Café Bolivar — Restaurant in Paris

I went to Café Bolivar for lunch on June 23rd. I had good expectations but those quickly went south. The waiter took my order and there was a slight language barrier due to our different accents. I ordered the vegan burger and he even got the menu and had me point out what I want to be sure. We had both confirmed I was ordering the vegan burger and I was excited to try it. I was unpleasantly surprised when I was then brought a bacon burger. I am vegetarian for personal reasons, and for health reasons (I cannot eat meat). I kindly said that there was a mistake and this was the wrong order. He immediately got defensive and loud. Telling me exactly “It is not my fault. It is YOUR fault.” He was very passive aggressive and did not try and help. Later into the meal, where I had only eaten a few fries, I pushed the plate away from me. He passed by and seemed confused and offended that I hadn’t eaten anything. I proceeded to tell him that I cannot eat meat as I will become very sick. He then repeated his earlier statement that it was all my fault. He then aggressively walked away. I then had to pay for an overpriced burger that I hadn’t even touched. As someone who has worked in food service for several years, I was thoroughly disturbed by his behavior. He never asked if I wanted what I actually ordered, didn’t offer to replace the incorrect order, or offer to take it off the bill. There was ZERO hospitality and an alarming amount of passive aggressive behavior. And to top it all off, as I was leaving (hungry and upset), he scoffed at me and...

A-ma-zing. What a lovely place to happen upon! There's both indoor and outdoor seating (of course, it's France) but I really recommend the outdoor seating. The menu has a really wide range of prices but I went with something moderate with the 'escalope de poulet' - the one on the bottom with the truffle sauce and mashed potatoes.

Escalope de poulet - the chicken was sooooo savory. Drenched in this lovely truffle cream sauce that I wish I could get the recipe for. It's also nicely browned in the pan that gives it a bit of an almost crunchy texture on the skin and a lovely soft juicy-ness on the inside. The mashed potatoes were loaded with butter and so creamy. Bread is complimentary and very french - crunchy outer and soft inner portion. You'll have to ask for oil/butter if you want any.

Service is terrible - the server chatted away with a friend most of the time. Even native frenchmen couldn't get his attention for more than a few seconds - but I wasn't in a rush to get anywhere so it was alright.

Price is decent especially in France if you know what to pick. Also had a glass of one of the cheapest roses on the menu which did...

COMPORTEMENT CHOQUANT ET INACCEPTABLE ! Je ne reviendrai plus jamais ! Hier matin, vers 9h, le 15 avril, je suis venu prendre un café dans votre succursale Nom du café] à Paris. J'ai passé ma commande de café, mais l'un de vos employés a inexplicablement posé mon café ailleurs et a dit quelque chose en français. Comme je n'ai pas compris ce qu'il a dit, j'allais poliment lui demander de répéter, lorsque cet employé est venu par derrière, m'a donné un coup d'épaule et m'a poussé. Ce contact physique était totalement inacceptable. Bien que je lui aie immédiatement dit "ne me touchez pas", cet employé s'est avancé vers moi en criant. Alors que j'essayais de rester calme, j'ai été choqué et très perturbé par ce comportement agressif et irrespectueux. En tant que client, mon attente la plus fondamentale est d'être traité avec respect et de recevoir un service dans un environnement paisible. Cet incident a été une expérience honteuse, totalement à l'opposé de ces attentes. J'ai du mal à comprendre comment un tel comportement est toléré dans votre établissement. L'attitude agressive et non professionnelle de cet employé envers les clients nuit sérieusement à la réputation de votre entreprise. J'espère que vous prendrez ce commentaire au sérieux et que vous lancerez immédiatement les procédures nécessaires concernant le comportement de cet employé. Sinon, il sera inévitable que d'autres clients vivent également de telles expériences négatives. Pour moi, cette expérience au café a été une complète déception et, en raison du traitement que j'ai reçu, je ne reviendrai plus jamais dans cet endroit. Je tiens à préciser que je partagerai également cette expérience négative avec mon...