L' Atelier Des Gourmandises — Restaurant in Saint-Julien-en-Genevois

This used to be my favourite bakery to go to. But lately some of their breads have become of lesser quality (change of baker?) and their communication is off. Ordered hamburger buns for the next day, which was always fine. But when coming to pick them up we were told that the order failed and that actually orders have to be placed 2 days before. We were given substitute buns which were not at all of the same quality. I might look for...

One of the best boulangerie-pâtisseries of the border town! They experiment and at the same time, ensure they bring out the best of the French savoir-faire. The owner Maxime, is a young entrepreneur who goes out of his way to explain his sourcing and creative process. L'AG, as they are known locally deserve its success! A truly...

Commande passée deux mois à l’avance pour un gâteau d’anniversaire, soigneusement discutée et confirmée… Et pourtant, le jour J, aucune réalisation, aucun appel me permettant d’anticiper votre faute, aucun plan B. Résultat : pas de gâteau pour l’anniversaire prévu, et une déception difficile à avaler.

L’erreur peut arriver, mais ne pas produire le gâteau, prévenir au dernier moment, et surtout ne proposer aucune solution, c’est un manque de professionnalisme que je ne peux que souligner.

Dommage, car je m’étais tournée vers vous pour la qualité… j’ai découvert l’amateurisme.

Je...