Trattoria Romana — Restaurant in Berlin

I recently dined here drawn in by its good reviews and convenient location near my conference venue. While I can acknowledge that the food was excellent, the service was an absolute disgrace.

From the moment I walked in, I felt unwelcomed. It took several minutes before anyone even acknowledged me to take my order, despite the restaurant not being particularly busy. When I was finally served, it was with an air of disinterest, as though my presence was an inconvenience.

Throughout my meal, I noticed that other guests who arrived after me were being attended to with much more enthusiasm. Their candles were promptly lit as soon as they sat down. Mine? Ignored. Even after making eye contact with my server multiple times, it remained unlit, a subtle but telling gesture. When I was ready to leave, I had to wave my hand multiple times just to get the bill, while other patrons were effortlessly guided through the usual offers of dessert and coffee. I received no such courtesy.

I hate to assume the worst, but as the only non-white person dining in the restaurant at the time, the pattern was glaringly obvious. Whether intentional or not, the message was clear: certain customers receive different treatment.

It’s truly a shame that such a well-reviewed establishment allows this kind of behavior to persist. Good food doesn’t make up for...

We went to Trattoria Romana for a birthday dinner after calling them to confirm availability. They said it was okay to come at 11 PM. As we entered, one of the staff members looked quite frustrated. He didn’t let us choose our table and asked us to sit right near the door. We were only two people seated at a six-seater arrangement, which felt really bad and awkward. My husband was literally pissed off by this behaviour.

Then came the ordering part – we had just received the menu and the staff member immediately started asking for our order. We told him to wait for a minute, but he seemed so restless and unwelcoming, with quite a rude tone. By this time, our mood was already off.

We only ordered soup and spaghetti. The food was amazing, no doubt about that, but the service and staff behaviour were extremely disappointing. We hurriedly finished our food and left. Our birthday dinner was completely spoiled.

It was really sad because we were so excited to visit this place after reading all the good reviews, but we regretted it so much. Though the food was amazing, we couldn’t even try other dishes peacefully due to the bad service experience. I probably wouldn’t go here next time. Also, we noticed the staff treating the couple next to us very nicely, while our treatment was completely the opposite.

I can give zero star for...

We had the Bruschetta as a starter and the Tagliatelle Tartufo and Tagliatelle alla Pasolini. The food was great. The Tagliatelle Tartufo is made in giant Parmesan wheel, that is set on fire. After that the Pasta is mixed with melted cheese and topped with truffles and truffle oil. The second you step in the restaurant, it smells delicious. You can make your reservation online, directly on the website, super easy. We went on a Friday night so the place was packed. And seriously every dish we saw, looked and smelled amazing. The restaurant is really cosy and the feels homely in a positive way. We will be coming back. The prices are moderate and worth every cent. The service is great and it is the first restaurant in a long time, I didn’t have the feeling it is understuffed.You can pay via card. This place is great for bigger groups, birthdays, other celebrations and for double dates. If you like pizza and pasta, you will love this place. After the food, we got some spirits. I got a limoncello and my friend had the amaretto and both were really high quality and the perfect end of the meal. I highly recommend...