Chang — Restaurant in Freiburg im Breisgau

This visit was bad from the beginning. We entered and asked the lady at the till if they had something vegan (this is a comment about the customer service, not about the food) and the lady said that we would need to look for ourselves.... We did so and ordered two dishes, noodles with vegetables and spring rolls. To drink, we ordered a diet coke and a normal coke but we saw the lady mixing both glasses with diet and normal coke, not sure why she would do that but well... Now the dishes arrived, the spring rolls very tasty but the noodles full of egg and with a strong taste of chicken (my girlfriend couldn't even eat a spoon full), they must have used the same pan from the prior customers for her meal as well. My girlfriend said that she can't eat her meal as the taste of chicken was too strong and another lady took the plate back to the kitchen. You could hear now how she told the chefs about it who started laughing loudly and making fun of us. Great. I now went to the till to settle as we would not stay longer (the ants in the corner didn't make our experience better) and they actually tried to charge us for the two full meals. I told them that I won't pay for the meals as it didn't say in the menu that it contains egg and I wasn't told anything even though I made clear that we are vegans. She said that's not true and I actually had to prove it by showing her her own menus!! Her last try was "why did you eat it all then?" but went quiet when she saw the full plates. She then charged us 8,90 for two cokes (in the menu as 1,70) and the spring rolls (in the menu for 2,90) which I simply paid as I was tired of this place. A nicer lady apologised about the situation in the end and said that it was their fault, a nice try after a completely messed up experience. We...

The experience wasn't really what I would expect from a Restaurant in general. The prices for drinks were way too high and those for food were okay, but still for those prices I'd expect a better quality of products especially the Tofu and a more refined dish in general. It delivered pretty much one flavour and once you understood it, it got a bit boring. There should have been more different flavours, and also textures shown on that plate. No real work on any kind of decoration and presentation of the food. Sauce was greasy and way to mild. It really needed more spice. The vegetables were fine, but average. The interior was a little bit sleek and mainstream, but okay. Service wasn't really kind, they played music privately in the kitchen which you could hear since there wasn't any music other than this one, I ordered something which didn't make it to my table even though there were few customers, the staff of the restaurant was louder than any customers, sometimes it was hard to talk because they turned on a blender machine at the bar counter. So all in all a slightly bit underneath the average of a Thai Restaurant regarding the food and by the service not a nice and professional appearance. One of the staff asked me to put the napkin by myself on the plate when he got our plates so he didn't have to make his hands dirty. That was a first time experience. So not the best restaurant and not...

We went there because we saw it has good reviews but…… everything was pretty bad.

Starting for the food, we had to wait for 45min for 2 dishes, we ordered spring rolls and they were frozen ones, they taste disgusting after the red curry I ordered was water, didn’t taste like anything, vegetables weren’t nice, it was completely disgusting.

We order as well stair fried rice with duck and they gave us the wrong one witj shrimps. After waiting for too long we didn’t even wanna change it because we were starving.

Staff was nice but they don’t even pay you attention.

I would not recommend this place if you wanna eat...