I have been here several times for dinner. Great food when you can actually get it. I would give it 5 stars but for the service or lack thereof. This restaurant is in an area just outside the airport with a lot of "airport" hotels. Most do not have "real" restaurants in them, so there are lots of people staying overnight, looking for a place to go out for dinner, and this is the only restaurant in the area (walking distance from all the hotels). It gets full every night for dinner, with people waiting, which is longer when the patio is closed due to weather. I haven't been here yet when they are not having a problem. #1 - They need more waiters. They are completely understaffed every single time. #2 - This has happened on more than one occasion...Cash Only! If you're having problems with your credit card processor, let people know immediately before you seat them. Not after seating them and sometimes serving them or even after their meal to let them know you can only take cash. Pointing 👉 to a small sign in German, when most of the patrons are not from Germany, but from all over the world, and after the fact, just doesn't cut it. At least have the sign located where everyone can easily see it, but maybe having it German and English would even be better. #3 - This has happened to me and many others... Okay, so where's the ATM? If a patron needs to get cash from the 1 ATM in the area, again, pointing 👉 down a road just doesn't cut it. By now, you should know that people will ask you where it is, and you should be able to quickly provide them with the precise location. It's not that difficult. Maybe it's time for them to get a new credit card processor or service provider or an ATM machine in the...
Read moreIt seemed like a nice enough place, even if one of the employees was a bit odd and simply parroted everything you said and then howled like a wolf instead of actually greeting you. The other server simply yelled rather gruffly. I’ve been to 100s of places in and around Germany over the years and this isn’t normal behavior. Well, maybe Hamburg (just kidding, love you, Hamburg)
The food was…not great. The side of green beans, cauliflower, and potatoes, was served both hot and cold. As in, some of the vegetables were heated and some were not. All were dry. It was as if they had sat out and were quickly (and partially) reheated.
The main was just overcooked (and also dry). The wine was average, but costly for what amounted to a table wine.
The server overcharged (by about 10%) and then insisted on a tip (of about 12%) on top of that. And the service wasn’t outstanding. It wasn’t bad (despite the aforementioned weird behavior), but certainly not worth a 23% tip. Oh and this wasn’t just me, there were a couple of French gentlemen next to me that experienced the same.
This wasn’t just a mistake. It was practiced. Anyway, it’s a pretty neat little racket they have going on since they’re basically the only non-hotel restaurant in the area. It’s usually INSIDE the airport where you are overcharged for below average food. This was the opposite. I’d recommend finding...
Read moreThis restaurant is absolutely awful. It will be hard to find a worse Italian dining experience in Germany. The restaurant attempts to save money by purchasing frozen pizzas that you may find in the freezer section of a grocery store in bulk quantities. Those pizzas are then reheated in an industrial microwave before serving to guests. In my case, the pizza was not even completely reheated, and remained cold on the inside. The soggy bread and crust and ketchup-based tomato sauce is barely edible and it would be cruel to even feed to animals. Further, the day-old tortellini tasted as though it had been sitting out in a warm room before it was served. The tortellini is mushy enough to feed to a baby and possibly moldy on the inside. Worst of all, the service here is completely inexperienced and inhospitable. The lead waiter, a bald man, is barely qualified to work on a farm, much less to serve paying clients in a restaurant. His purpose seems to make guests as unsatisfied as possible, without offering any assistance or service. To summarise, this restaurant is the worst in Munich and perhaps in all of Germany. It may even be nominated for the greatest disgrace to the Italian kitchen in the entire...
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