We visited this restaurant together with our friends for dinner. At first, everything went smoothly. To avoid any misunderstandings, we placed our orders by family numbers (1, 2, 3, 4) so that the process would be easier for the staff. However, when the bill arrived, it turned out to be incorrect and confusing. We politely pointed out to the staff that the invoices were not accurate.
Unfortunately, we then had to endure discriminatory and rude comments. Even in the presence of parents from two families, we were inappropriately accused of not wanting to pay. The manager in particular behaved in an extremely disrespectful manner and made remarks that we perceived as clearly racist.
In our view, it is contradictory to operate a restaurant under the name “Indian Restaurant” but to obviously not treat Indian guests with the same appreciation as German guests. This behavior is unacceptable.
Based on this experience, I cannot recommend the restaurant either to my fellow Indians or to my...
Read moreI usually don’t write negative reviews, but our experience at this restaurant was extremely disappointing. We went there as a group of four families and placed our orders separately, expecting to pay accordingly. However, when it was time to settle the bill, the Manager/Server had mixed everything together. We politely pointed this out in a calm and respectful manner, simply suggesting that he could have paid more attention. Instead of addressing the issue professionally, he began shouting at us and even told us to “call the police to settle the bill.” What shocked us even more was when he started blaming us by saying that “only Indians make such chaos.” This statement was not only unprofessional but also blatantly racist. A restaurant should be a place where customers feel respected and welcomed. Unfortunately, this experience left us feeling humiliated and uncomfortable. Mistakes can happen, but the way the staff handled the situation was...
Read moreThe food at MASALA was nice, and the staff were friendly and accommodating. They accept card payments, which is convenient. However, flies were a minor inconvenience during the meal, an issue that could be addressed. Additionally, one staff member frequently checked if we had finished eating, which gave the impression that we were being rushed. Overall, a pleasant experience with some room for...
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